Related Questions

Hello everyone! When I rent a car from Hertz in France, and plan to transit through Switzerland and Germany, do I need to pay the border fee at the pick-up point ? Germany Q&A

2 Answers transit feetransithertzgermanyswitzerland

Newcomer, do I need a notarized German driver's license to pick up the car in Germany ? Germany Q&A

1 Answer pick upnotarizationdriver's licensegermany

Do I need to pay for parking when I pick up the car from the rental company and drive out of the parking lot ? Germany Q&A

1 Answer pick up the carparking lotparkingcar rental companyrent a car

Do I need to pay again after paying on the website to pick up the car in the store ? Germany Q&A

1 Answer pick up

I rented a Mercedes-Benz E-Class for my trip. Before picking up the car, I didn't know if it was an E200 or E220, petrol or diesel. But I did my homework beforehand, and if it was an E220, then it would be the diesel version. It turned out to be an E200, and I was a bit disappointed, as the horsepower would be lower, but there was nothing I could do about it. I checked the car and found that the latch in the bottom of the trunk was broken, causing the luggage cover inside to not close properly. I told the staff at the pick-up location that this needed to be fixed, or else I would request a different car. They said that there was only this E200 available at the moment, and asked if I would accept a different model. I said that I was used to driving a Mercedes-Benz and didn't consider other options. They quickly brought over an E220d and asked if I wanted it. Do I even need to answer that ? Germany Q&A

1 Answer oildieselgasolineluggagesuitcase

Do I need to check in and get a boarding pass first in order to go to the customs counter to get my tax refund at Munich airport ? Germany Q&A

2 Answers munich airportcheck-inmunichcustomsairport

The woman at the counter when I picked up the car this morning first asked about insurance. I said I had already bought it, and it was bought at SIXT, with a deductible of 0 euros. Then she printed out a slip and asked me to swipe my card. In total, it was 650 euros. I said the full amount was prepaid when I booked the car, so why did it cost so much? But she didn't say anything and kept urging me to sign. I wonder if I've been trapped ? Germany Q&A

2 Answers eurosixtpick up the carswipe cardinsurance

The car I rent is from Europcar at Frankfurt Airport. There is no mention of when I can go to Switzerland or Austria on the rental voucher. I am not sure if there will be additional charges when I pick up the car. I think it's a trap ? Germany Q&A

3 Answers delivery notepick up the carfrankfurtaustriaswitzerland

Can I drive the car out in the morning of the 27th if I finish the car pick-up procedures at the airport on the 26th, in order to save parking fees ? Germany Q&A

2 Answers procedurepick up the carparkingairport

Ask, I pick up the car in Frankfurt, the last one third of the journey is in Belgium and the Netherlands, do I need to explain to the rental company when I pick up the car? Will there be any additional fees ? Germany Q&A

2 Answers pick upextra chargecar rental companyfrankfurtdutch

Is it difficult to pick up a car at Munich airport? I need your advice. I heard that Munich airport is very large, and I don't know German. I need a guide from the car rental company ? Germany Q&A

1 Answer pick upmunich airportcar rental companymunichtranslate the sentence into english

Do I need to wash the car and return it to the car dealership tomorrow when my rental period is up ? Germany Q&A

3 Answers car rental agencycar washrent a car

Is it appropriate to schedule the car pick-up time at 8 o'clock when I arrive in Frankfurt at 6 in the morning ? Germany Q&A

3 Answers pick upfrankfurt

Hello everyone, when I rent a car, the pick-up and drop-off points are both in Munich. In the middle, I need to go to Switzerland and Austria. Do I need to explain this to the car rental company when I pick up the car again? Are there any other fees ? Germany Q&A

4 Answers car rental agencypick up the carmunichaustriaswitzerland

Recently Answered Questions

Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

1 Answer pick uptraffic ticketsreturn the carviolationmunich airport

How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

4 Answers traffic ticketsreturn the carviolationspeeding

In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

3 Answers car rental agencytraffic fineservicedepositreturn the car

Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

1 Answer transitnotarized documentsclaim settlementnotarizationinsurance

Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

1 Answer traffic ticketspre-authorizationviolationbilldeduct fee

Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

1 Answer traffic ticketsreturn the carviolationbillcar rental company

Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

1 Answer car rental agencytraffic fineeurviolationcredit card

Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

1 Answer depositreturn the carcredit carddeduct feeeuropcar

If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

2 Answers full insuranceclaim settlementdrivercertificationcall the police

Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

1 Answer pick upreturn the carclaim settlementkey