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So I feel like AVIS is a bit of a bully, I wonder if Europcar and Hertz have this situation ?

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I always buy basic insurance when ordering domestically. I buy comprehensive insurance when renting a car. After all, it's more reassuring.

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Does the Hertz rental point in Oviedo, Italy have a ZTL? Road trip in Italy, renting a car in Florence and returning it in Oviedo. I wonder if the Hertz rental point in Oviedo is in the ZTL area. If so, how should I avoid it ? Italy Q&A

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Avis returned the car at night, not overdue, the car was in good condition, and returned with a full tank of gas. The next day, I was fined over 200 euros, and on the fourth day, I was fined over 20 euros. I only paid a deposit of 180 euros, and I feel like the car rental company can just charge my credit card as they please. Has anyone else experienced this ? Italy Q&A

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Friends, have any of you rented a car from Avis in Italy? I rented a car in Florence and bought full insurance. Just 1 kilometer after driving off, I smelled something burning, and Avis gave me a new contract and a new car. Today I found out that they charged me 1445 euros for the previous car, even though I had full insurance. Has anyone else experienced this situation ? Italy Q&A

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Thank you for your response. I just inquired about the mobile phone card sold on Taobao not supporting text messaging. According to the prompt, if entering a restricted area while driving, you need to purchase a pass from a local convenience store and send it to the traffic management department. I wonder how other travelers who have been there handled this situation ? Italy Q&A

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Can anyone tell me if you have received a fine notice from the car rental company after returning the car? They said I was fined for speeding, but they didn't say how much, and then the customer service asked me to wait for a registered letter from the post office, but I don't even know if the mailing address provided by the car rental company is correct... What do you guys usually do in this situation ? Italy Q&A

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For buses that don't stop or announce the stations, how do you ensure you don't get off at the wrong stop? It seems that in Italy, buses don't announce the stations and only stop when someone needs to get on or off, and you have to press a red button to signal that you want to get off... The method of counting the stations and listening for announcements doesn't work, so do you rely on the driver to call out the stops? But what if you don't speak Italian and the bus is crowded? Looking out for landmarks? You need to have landmarks to look at, and it's hard to see them when it's dark or when the bus is crowded... So the only thing I can think of is to look at the GPS location on the map... Do you have any clever tricks for this ? Italy Q&A

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Two trips to Italy in two years, passing through Sicily, Dolomites, Tuscany, and some other cities. Personally, I feel that the security in Italy is not a big problem. Tourist attractions are always crowded, which is unavoidable anywhere. Just be mindful of your belongings, keep some loose change in your pocket, and don't expose large amounts of cash. We added a small combination lock to our backpacks for extra security. Thieves also choose their targets, just like in our own country. I've seen many foreigners leaving their bags far away while taking photos, and their belongings were not stolen. There are armed police guarding various attractions in Italy, so I didn't feel unsafe at all ? Italy Q&A

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I plan to book tickets for the Colosseum online. There's a ticket for the Colosseum and Roman Forum with a headset that costs 19.5 euros. But the tickets are only available in the afternoon on the day I go. I would like to ask my fellow travelers who have been there if I book a ticket for the afternoon, can I visit the Roman Forum in the morning and then go to the Colosseum at the appointed time in the afternoon? Is this appointment ticket the one that doesn't require me to queue up for a long time ? Italy Q&A

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Excuse me, I have arrived in Switzerland today and I carelessly forgot to bring my original driver's license. Is there anyone still in China (preferably Beijing) who can bring it to me? I will be in Milan from 925 to 927, or in Florence. I'm afraid international express delivery may not be reliable in terms of time. My driver's license is in Beijing, so it would be best if I have a friend from Beijing. Thank you very much! I will give a 200 red envelope as a reward if successful! ? Italy Q&A

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May I ask you a question? We took the expressway from Naples to Rome, which should be A1. We got on from the northern entrance of Naples, and the lane we took did not have a Telepass sign, nor did it have a horizontal bar blocking it. But when we pressed the button to take the card, no card came out. There was a long line of cars behind us, so we had to get on the expressway and go to Rome. As a result, we got a ticket, which should be a fine. The normal expressway fee from Naples to Rome should have been paid at the exit manned by staff. We still have to pay more than 60 euros at another place ourselves, because we don't think we took the wrong lane. So I wrote an email to Telepass's website to appeal, but more than 10 days have passed and we still haven't received a response. The ticket says we must pay within 15 days, otherwise there will be a fine. May I ask if you have encountered a similar situation and what should we do next? Thank you ? Italy Q&A

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The enthusiasm of the people of Sicily, Italy, is a passionate and unrestrained one. In Rome, the enthusiasm you see is a refined routine. For example, when you go to a restaurant, the waiter will recommend two special dishes for the day. When you ask what they are, he will tell you about the volcano beef and swan roasted fish... The prices are all on the menu. Each dish is about 25 euros, not bad, right? When you're halfway through the meal, they will bring you a glass of ice wine, telling you it's complimentary, and shake hands with you... As for the swan roasted fish, they will enthusiastically ask if you need help opening it. I firmly say no, but they will still help you open it as if they didn't hear me... Let's talk about the bill. When you pay, they will tell you it's 293 euros, plus a 10% service charge, and fish is charged by weight (the fish is at most 1.5 pounds, and the beef is only the size of a fist, definitely not 2 pounds), and the water before the meal is 10 euros. Also, when taking a taxi, make sure to use the meter... And there are a lot of pickpockets there, so be careful of women wearing scarves. Even if you put your bag in front of you, it won't help. They will use the scarf to block your line of sight... They usually work in groups... Even so, Italy is still very, very beautiful. It feels like walking in a historical museum, and shopping is also very enjoyable... Wishing friends a pleasant journey ? Italy Q&A

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If you haven't picked up the car yet, you can cancel it. If you booked with Avis at Rome Fiumicino, hurry up and cancel. They don't have the car model you booked, their service attitude is poor, and they automatically add insurance through 'upgrading the car model' without your consent. When I went to pick up the car on the 10th, I had to wait for at least two hours, at least! They can give you all the annoying things you can think of when renting a car. The most annoying thing is that I booked an Audi A3, but they claimed to upgrade me and gave me a two-door Fiat 500c instead! How can anyone travel with two large suitcases in a two-door car? Before I got the car, they kept saying it's similar to an Audi and definitely enough. After waiting for two hours, I finally got the car. Do I have to return it and wait for another two hours ? Italy Q&A

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Recently Answered Questions

Canceling the pre-authorization on the rental car credit card without deducting the fees means that the rental car is over and there will be no more fines or penalties for violations, right ? Italy Q&A

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Can I ask, I received an email from Hertz saying I had a violation, in August, speeding on the way back to Milan, the credit card was charged a 31 euro handling fee, what should I do afterwards, how to pay the fine, thank you ? Italy Q&A

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How to go to notarize my driver's license? Do I need to make an appointment? Or can I just bring my passport and driver's license there? Is it ok to go to the Italian embassy or visa center in Beijing? Thank you ? Italy Q&A

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I'm not sure if we need to check passports for the ball game tickets ? Italy Q&A

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Have been back in the country for more than a month, received a notice of traffic violations in restricted areas from the car dealership, and was charged more than 50 euros in handling fees. It is said that the fine needs to be paid after the traffic authority sends the official fine notice. How much is the fine amount ? Italy Q&A

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The new main driver does not have an embassy-attested translation, only a credit card. The second driver has been certified, and the car is still driven by the second driver. Is this allowed ? Italy Q&A

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I received an email from Sixt regarding speeding in Germany. The rental company charged me 25 euros in administration fees. What is this about? Will I have to pay additional fines later ? Italy Q&A

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