May I ask if you were provided with any contracts when picking up the car ?
3 Answers
There should be a deposit and a receipt for the fee. Did the car rental company not freeze the credit limit on your credit card?
There is an electronic contract that will be sent to the email address provided on-site when picking up the vehicle.
Of course there is a contract, some car dealerships have paper contracts, some have electronic contracts. The contract you sign is the car rental contract.