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Icelandair does not have a free baggage allowance. I bought 23 kg of signal crack on Qunar, but yesterday at the counter they didn't recognize it ?

Iceland FAQ

1 Answer

QEEQ User

If the ticket does not include luggage allowance, it needs to be purchased at check-in. It costs 493 crowns per piece, about RMB 400.

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Have any of your friends who bought tickets on Icelandair through Qunar.com encountered any issues? I bought a ticket that included checked baggage, but a friend in the group once reported that the baggage counter at Qunar didn't recognize it. Today, I contacted customer service and provided the itinerary from the airline, but it didn't show any baggage. The cabin was economy, so I'm guessing it might be economy light. I don't think it's very reliable, so I went to Icelandair's official website and searched using my ticket code and name. It turns out that my order didn't include checked baggage at all. I'm still communicating with customer service now and wondering if any of you have encountered similar situations ? Iceland Q&A

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