Can basically get the car model you ordered ?

Germany FAQ

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Can't get it basically. They are in the same group, but not the same.

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Where to rent a car? Airport, sometimes you will encounter a lot of people queuing, city stores, the number of people will not be more than the airport, but the car model selection is less. The procedures handled are basically the same, and your information such as passport number, basic information of driver's license, home address, email address, etc. must be registered ? Germany Q&A

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Please ask a question, in Germany, if you go to pick up the car earlier than the scheduled time, can you get the car ? Germany Q&A

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Can you tell me how to get to the Hertz car rental drop-off point at Frankfurt Airport T1 from the T1 car park? Thank you ? Germany Q&A

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Okay, thank you. What should you do if the car you get from the dealership is not as good as the one you booked ? Germany Q&A

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What I don't understand is that why does the maximum refueling price cost so much? 261 euros. I picked up the car in Germany and pre-ordered a tank of gas, which means I can return the car with an empty tank, which is only 47 euros ? Germany Q&A

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Just wondering, I selected Passat Variant, if he gives me Golf Variant, my box won't fit. Can I tell him I won't accept the same car model in my group ? Germany Q&A

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Can you tell me if the car has been checked and the procedures are complete after the car is returned ? Germany Q&A

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Recently Answered Questions

Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

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How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

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Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

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In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

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Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

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Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

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Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

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If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

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Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

1 Answer depositreturn the carcredit carddeduct feeeuropcar

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