Ask the big guys in the group, the hotel I reserved, credit card guarantee. Until now, the hotel in Granada said my credit card is invalid, asking me to update my credit card information. I have updated it twice, but it doesn't work. But the other hotels have no problem with pre-authorisation or direct deduction. What's the matter with this ?

Spain FAQ

3 Answers

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QEEQ User

I met it last year as well. Just change the card.

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QEEQ User

I just changed my card.

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QEEQ User

Your credit card has exceeded the credit limit when used (even if the money is put in, the credit limit can only be used for this point in one billing period, and Pudong is like this), so you need to change the card and update it. There must be no more than the credit limit. Booking will send you an email to inform you how long you need to update!

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