Excuse me, is there anyone in the group who has received a notification from Booking.com that the hotel may refuse to accommodate, or have you encountered a refusal to accommodate? One of my friends is currently in Prague and the hotel refused to accommodate them last night for a family of four and will not refund the money ?

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I just checked on Fliggy and it says you need a passport and paper tickets. I'm not sure if that's true ? Spain Q&A

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