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  • Travel Guides > New Zealand Travel Guides > FAQ

    Will Hertz be better ?

    • Hertz
    New Zealand FAQ

    1 Answer

    User avatar
    QEEQ User

    It's done by renting yesaway.

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    Dear experts, we will arrive on the 2nd of September and depart on the 22nd. We plan to rent a car in Auckland and drive around both the North and South Islands. Would it be better to pick up and return the car at the same location, or is it better to return it at a different location? ? New Zealand Q&A

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    Recently Answered Questions

    Please advise, how to handle self-service parking payment, refueling payment, and highway toll payment? Seeking guidance, seeking advice Thank you ? New Zealand Q&A

    2 Answers go for it!tollparkingself-servicehigh speed

    I rented a car from Avis at Auckland Airport. Do I pick up and return the car in the same parking lot ? New Zealand Q&A

    1 Answer pick upreturn the carauckland airportparking lotparking

    I parked at the dock and paid for parking with a card, with a pre-authorization of 50. Shortly after, the pre-authorization was cancelled. Will I receive a fine? Can I still continue to pay for parking ? New Zealand Q&A

    1 Answer traffic ticketspre-authorizationswipe cardparkingpayment

    So suggest people rent cars with credit cards and make sure your credit cards have rental car insurance. My card has it, so I don't have to buy any collision insurance. After getting home, I just fill out an online claim form, upload all the photos, documents, and credit card records when I rented the car, etc. Two weeks later, I received an email saying the claim was approved, and all the windshield fees that the rental car company deducted from me were returned to me. They asked me how I wanted them to send the money to me ? New Zealand Q&A

    1 Answer claim settlementgo onlinecredit cardswipe cardinsurance

    Have you ever used self-service fueling? Is the credit card authorized first, and then the actual fueling amount is deducted after the gun is lifted ? New Zealand Q&A

    1 Answer credit carddeduct feeoilgo for it!self-service refueling

    The service staff took a lot of pictures when I picked up the car. I thought they were professional, so I didn't take any pictures (besides, I thought that since I had full insurance, there wouldn't be any problems if an accident happened). Today, when I returned the car, a different lady looked at it very carefully and found a little damage to the paint. She didn't compare it to the pictures when I picked up the car. She just emphasized that I didn't need to make any payments, but asked me to sign. I wondered if the insurance company was playing some kind of trick ? New Zealand Q&A

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    Excuse me, how much does Europcar charge for additional drivers ? New Zealand Q&A

    1 Answer additional driverdrivereuropcarcharge

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    For one-off compensation and various benefits for those who suffer permanent injury. Q: What constitutes an "accident"? Any illness or injury caused by a sudden event. Some cases are uncontroversial: those who have been assaulted, involved in a car accident, fallen over, self-harmed, injured by any external force, and sudden illnesses that cannot be predicted. ACC will usually accept these cases straight away, without seeking a doctor's professional opinion. Some cases may be related to past medical history, for example, if someone who previously had high blood pressure suffered a heart attack or stroke in New Zealand, there is controversy over whether this counts as an "accident". ACC will usually seek a doctor's opinion and then make a decision on whether to pay compensation. However, in these cases, doctors usually side with the patient and advise ACC to pay compensation. Unlike general commercial insurance companies, ACC can be "free" and automatically joined. The biggest difference between ACC and general commercial insurance companies is that you don't have to join ACC insurance before an accident happens. As long as you are a natural person in New Zealand, you are automatically insured ? New Zealand Q&A

    1 Answer compensationinsuranceaccidentautomaticfree

    Is it okay to return the car at Auckland Airport by just parking it in the designated parking area? And should I return the key by self-service or hand it over to the airport counter ? New Zealand Q&A

    2 Answers pick upreturn the carauckland airportparking lotparking
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