I filled up at a French TOTAL gas station twice, a total of 62 euros, but was actually charged 236 euros from my credit card. What's going on? Has anyone encountered this before? How can I file a claim to recover the money ?

5 Answers

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QEEQ User

Pre-authorization will be refunded. Mine was returned, don't worry.

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QEEQ User

Pre-authorization, please?

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QEEQ User

Pre-authorization is calculated based on the fuel consumption. The actual payment will be calculated based on your credit card statement on the next month.

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136****1413

Me too, I was wondering why it hasn't been returned yet. I feel reassured after reading the answers.

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QEEQ User

Ha ha, thank you so much! Then let's wait!