Malaysia Road Trip Guide

Introduction

Exploring Malaysia through a self-drive journey offers a unique opportunity to experience a country abundant in culture, cuisine, and natural beauty. Travelers can enjoy the vibrant streets of Kuala Lumpur, the historical allure of Melaka, and the culinary richness of Penang at their own pace. The lush landscapes of the Cameron Highlands and the tranquil beaches of Langkawi are part of the diverse attractions accessible to those who choose self-drive exploration. Embrace the flexibility and freedom that self-driving provides to uncover Malaysia’s hidden gems and craft a truly personalized travel experience.

Car Rental Tips

Book in Advance

Generally, we recommend that you make your reservation one month in advance so that you could choose the desired vehicle and date.

If you proceed directly to the car rental store without a booking, it is likely that the car you need might be unavailable.

If you are already a QEEQ diamond member, you only need 1$ to freeze your booking and make the rest of the payment before pick-up, which does not affect your credit card limit.

Required Documents

Passport, Driver’s License, IDP (Optimal), Credit Card

International Driving Permit (IDP) is highly recommended, which allows you to drive legally in countries that need one.

If it is inconvenient for you to apply an IDP, generate a free driver’s license translation on QEEQ.com (Japanese site only).

Tips: Please be aware that most rental companies require drivers to have held their license for at least one year. Additionally, some companies have age restrictions, and drivers under a certain age may need to pay a young driver fee.

Other Essentials to Consider

• Car Phone Mount

As Malaysia law prohibits the use of mobile phones while driving, having a phone mount in your car is highly recommended.

• Child Seats

Malaysia regulations require children to use appropriate car seats, or you could face significant fines. You can easily add a child seat to your booking on the rental car order page.

Car Choices

The choice of your car depends largely on the duration of your trip, passenger number, luggage amount and road conditions.

• City Driving for small groups (1-3 passengers)

If you are a couple, or travel with a friend or two, or if you travel alone, a reasonably priced small car would be a good choice.

Compact size cars have 4 to 5 seats. We recommend sparing one passenger capacity so you could relax and have more space.

• 4 to 5 passengers including children and elderly

Medium and large size cars are recommended. These models could still possess a fair mount of space with 2 to 3 suitcases. SUVs are suitable for hybrid road conditions. Eco-friendly cars such as the Prius could save your spend on gasoline. Choose what you need giving you peace of mind on long trips.

• Traveling in a group of 6 or more

It would be a wonderful experience to choose a van for everyone to have his or her own seat. These models accommodate a passenger capacity from 7 to 12 people. While it is noticeable that large cars cannot make quick and sharp turns. So we recommend renting two small or medium-sized cars if you spend a lot of time driving through towns.

Online Booking Process

We are endeavoring to make your booking as convenient as possible. Enter our website QEEQ.COM, log in, enter the required information, and follow the instructions, you are free to rent your desired car.

Insurance

What Insurances Are Available?

*For Autopilot Cars:

1. Insured: Protection for the person renting the car, including passenger accident insurance and personal accident insurance (PAI). This includes the personal safety of the driver, passengers, and their personal belongings.
2. Automobile Insurance: protection for the vehicle of the renter. Collision Damage Waiver (CDW) is one example.
3. Third-party Insurance: insurance that protects third parties other than the renter and the car rental company. Basic Third Party Liability (BTL) insurance, etc.

International car rental bookings will include the basic insurance required for car rentals: Vehicle Damage Coverage, Theft System, and Third Party Liability Insurance.

The deductible is the maximum amount of money you’re liable for in the event your rental car is damaged or stolen as long as you follow the conditions of your rental agreement. For example, the deductible is 1000 dollars, if the damage to the rented car is less than 1000 dollars, the customer pays; if the damage is more than 1000 dollars, the customer pays up to 1000 dollars; and the store’s insurance company pays for the part exceeding 1000 dollars.

Many travelers want more comprehensive coverage and purchase additional insurance. Personnel, vehicle and third-party coverage varies by insurance type. Here are some examples of common types of insurance (note: more checks means more coverage):

When and How to Purchase Insurance

There are two ways to obtain insurance: one is to purchase insurance when booking the car online; the other is to purchase insurance at the local store where the car is rented when picking up the car.

Generally, insurances provided by rental car companies usually has narrower coverage, higher premiums, so purchasing insurance online when booking the car is highly recommended.

How to Choose Insurance

If you are traveling with limited budget, it is better to choose the kind of insurance policy with the most comprehensive coverage. The main reasons are:

1. Repairing fee for the car would probably be higher abroad.
2. In case of an accident, the medical cost and compensation are very high.
3. The wider the coverage, the less the troubles you would deal with, which saves tons of time and energy.

Taking automobile insurance as an instance, comparing to common insurance policies, the most comprehensive insurance coverage, including glasses, tires, chassis protection, and considerations for special road conditions such as sand and rocks, is very necessary, but basic insurance of car rental companies usually does not include full coverage as such.

Picking Up the Car

Check Before Departure

Before proceeding to the car rental shop, make sure you have brought with you all necessary documents for picking up the vehicle, and two international credit cards is recommended to ensure that there is enough credit limit for pre-authorization.

Proceed to the Car Rentals

If there is a pickup store nearby, you could just walk there, following signs for airport rental cars.

If the rental car center is far away, there is usually a free shuttle bus bound for the rental car center. Shuttle buses run every 10 minutes approximately, so take the bus when you see the logo of your car rental company.

If the shuttle is not available, you can contact the car rental company and wait for staff member to pick you up at designated location. In case you have difficulty communicating with the store staff, please call QEEQ and we will assist you in English or other languages.

Inspect the Car

When you receive your reserved vehicle, inspect the bodywork for damage. At that time, it’s a good idea to document the entire process with your smartphone camera or take a picture of the dashboard. Because if you forgot to check the condition of your vehicle before departure, you may be charged for wronged damage repairs when you return it.

Payment  

Payment is due on the day of the rental unless you are paying online or purchasing a tour package.

Insurance is usually included in the rental price, but some car rental companies offer paid options for more comprehensive coverage.

Last but not least, keep all contracts and documents safe for possible further usage. Once you have received your keys, check the seat heights, mirror positions, secure child seats, and then you are ready to go!

Traffic Rules

• Drive on the Left

Malaysia follows left-hand traffic rules, where vehicles drive on the left side of the road. Drivers may need to adjust to the difference in the positioning of indicators and wipers compared to right-hand drive vehicles. It’s important to stay centered in your lane, practice cautious driving, and remember to keep left, especially when overtaking, turning, or navigating roundabouts. Typically, half a day of careful driving is sufficient to become accustomed to these changes.

• Pedestrians Have Priority

Pedestrians are given absolute priority, and vehicles must yield to them at all crossings.

• Always Wear Seat Belts

It is mandatory for all vehicle occupants, including those in the rear seats, to wear seat belts.

• Child Safety Seats

Children under 12 years old must be seated in appropriate child safety seats and positioned in the rear seats of the vehicle.

• No Phone Use

Drivers are prohibited from using hand-held mobile phones while driving. Utilizing a Bluetooth headset is recommended if phone use is necessary.

• Respect the Right of Way

Right of way rules are strictly observed in Malaysia. This includes yielding to straight-moving traffic, giving way from secondary roads to main roads, and waiting for vehicles already inside a roundabout. Malaysian drivers adhere to these rules meticulously, so it’s vital to stay aware of these priorities to avoid potential accidents. 

Signs

• STOP Signs

In Malaysia, a STOP sign is as critical as a red light. Drivers must make a complete stop at this sign, even if no other vehicles or pedestrians are present. It’s important to stop for at least three seconds to check for traffic and pedestrians before safely proceeding.

• Yield Signs

The triangular sign marked with “BERI LALUAN” signals the need to slow down and possibly stop, granting right of way to others. If pedestrians are present, stop completely and wait until they have crossed before moving forward.

• AWAS Sign

“AWAS” means caution in Malay and indicates areas requiring attention, such as pedestrian crossings or construction zones. Drivers should reduce their speed when approaching these signs for safety.

• Roundabouts

Roundabouts in Malaysia work clockwise. Drivers need to yield to traffic already in the roundabout and give way to the right. Stopping completely to let others pass when entering is essential for a smooth flow.

• Speed Limit Sign

Speed limits in Malaysia range up to 110 km/h on expressways, with some sections at 130 km/h. Certain areas may have reduced speeds of 80 km/h or 90 km/h. Federal roads generally have a limit of 90 km/h (reduced to 80 km/h during festive periods), while urban areas are restricted to 60 km/h, and school zones to 35 km/h. It’s crucial to watch for and adhere to speed limit signs to avoid fines and ensure safety.

• One-Way Street Sign

“Jalan Sehala” indicates a one-way street. In busy city centers, especially in older areas like Kuala Lumpur, Melaka, Ipoh, and Johor Bahru, be cautious of one-way markers to avoid wrong turns. Always double-check road directions before entering new streets.

• Other Common Signs

For more road signs in Malaysia, please refer to: Road signs in Malaysia – Wikipedia

Road Conditions and Toll Payments

Road Conditions

• Terrain Variability

Roads on the West Coast of Malaysia generally offer better conditions compared to those on the East Coast.

• North-South Expressway (NSE)

The NSE is a major motorway stretching approximately 847 kilometers from the Singapore border up to Bukit Kayu Hitam on the Thai border. This route conveniently connects travelers to key destinations like Melaka, Kuala Lumpur, Penang, Ipoh, and Alor Setar. 

• Driving to Genting Highlands

Caution is advised when driving from Kuala Lumpur to Genting Highlands, as this area frequently experiences heavy fog and significantly reduced visibility, sometimes less than three meters.

• Urban Traffic Efficiency

City roads in Malaysia are generally well-maintained, characterized by numerous one-way streets and minimal traffic lights, contributing to smooth traffic flow.

Highway Conditions

• Lane Configurations

Most expressways are dual carriageways with four lanes, expanding to six or eight lanes near urban areas, while the narrowest are dual two-lane roads without physical dividers.

• Motorcycle Traffic

Motorcycles are allowed on highways and tend to travel swiftly, so it’s crucial for drivers to stay alert and yield when necessary.

Toll Payment

Toll charges are based on distance traveled and are relatively inexpensive compared to many countries. Toll booths are present along major highways like the North-South and East-West Expressways. Driving the full stretch from Bukit Kayu Hitam to Johor Bahru incurs a toll of approximately 108.80 MYR.

• TUNAI (Cash Payment)

This is the cash lane where a toll booth attendant will collect your payment. Look for lanes marked with white signs.

• Touch’n’Go

This lane uses a prepaid card system. There is no attendant, so if you enter without the card, you’ll need to reverse to exit. These lanes are marked with blue signs.

• SmartTag

This is an electronic lane similar to an ETC system, requiring a device installed in your vehicle. Look for yellow signs.

Recently, some highways have introduced an Open Payment System allowing toll payments via debit or credit cards, enhancing convenience for drivers.

For visitors, using the cash lane is usually the simplest option. Just be sure to carry enough small bills to make the process smooth.

Fueling

Fueling Services

Fuel prices in Malaysia are relatively low. As of recent updates, RON95 petrol is priced at RM2.05 per liter, while RON97 is RM3.19 per liter. Diesel is conveniently labeled as “Diesel” at petrol stations.

When refueling, use the petrol grade specified in your car’s owner manual or on the fuel cap. If you’re unsure about which type of fuel to use, it’s best to consult with car rental staff at the time of vehicle pickup.

It’s crucial to avoid using the wrong fuel type. If mistakenly fueled, immediately contact the rental service for assistance in draining the tank and checking the fuel system. Starting the engine before resolving this can cause significant damage.

Self-Service Refueling

 At most fuel stations across Malaysia, self-service is the standard practice:

• Prepayment System

Before fueling, approach the cashier to prepay your desired amount. Inform the cashier of the pump number and the type of fuel you wish to use. After prepaying, return to the pump to fuel your vehicle yourself. If you prepay RM50 but only use RM40, you can reclaim the remaining RM10 from the cashier.

• Card Payment at Pump

Some stations offer direct card payment at the pump, accepting both VISA and MasterCard. The transaction requires a RM200 pre-authorization, and the final amount is deducted after fueling. Note that the settlement may not occur on the same day, which can temporarily affect your credit card’s available balance.

Parking Guidelines

In Malaysia, parking is generally free in rural areas and smaller towns. In big cities, you’ll usually pay for parking during the day, but it’s free from 7 PM to 8 AM, and also on Saturday afternoons and Sundays.

Where to Park

• Public Parking Lots

Shopping malls and big supermarkets usually offer free parking. However, at tourist spots and in busy districts, expect to pay for parking.

• Street Parking

You can park at metered spots where you pay at the machine, or at yellow-lined spaces, which require a parking card available at nearby shops.

Where Not to Park

• Reserved Spots

Avoid parking in spaces reserved for disabled individuals unless you have a permit, and steer clear of building entrances, fire hydrants, and bus stops. Violating these rules could lead to fines or your vehicle being towed.

• No-Parking Zones

Avoid parking in these specific spots:

1. Along sections of the road marked with a single or double white solid line.
2. Anywhere between the start and end of a double yellow solid line.
3. On the side of the road marked with a single yellow line between 7 AM and 7 PM.
4. On roadside grass verges.
5. Within pedestrian crossings.
6. Within 6 meters of intersections and junctions.
7. Within 9 meters of a bus stop.
8. Within 3 meters of a fire hydrant.

Parking Payment

• Public Parking Lots

In urban areas, parking fees typically cost around RM3 per hour, with a daily cap between RM8 to RM12. At most formal parking facilities, you’ll take a parking ticket when you enter. Be sure to keep this ticket safe. Before leaving, locate a payment kiosk to settle your fee.

• Street Parking

Street parking may be either self-service or manned.

1. Self-Service

Park your car, proceed to the nearby machine, select the desired duration, make your payment, and print the ticket. Place the ticket on your dashboard.

1. Manned Payment

For manually operated payment, seek out a parking attendant who typically patrols the area. Provide your vehicle details and pay them directly to receive your parking slip.

Accident Handling

If you are involved in a traffic accident, do not panic. Check whether the passengers are injured, help yourself and seek help from passersby. Emergency contacts are available at any time.

• Emergency services

Malaysia Emergency Response Services (MERS) : 999

Malaysia Emergency Response Services (MERS) 999 is an integrated system combining the emergency services of five agencies which consists of the Royal Malaysian Police (RMP), Fire and Rescue Department of Malaysia (FRDM), Ministry of Health Malaysia (MOH), Malaysian Maritime Enforcement Agency (MMEA) and Department of Civil Defence (DCD) in one ICT platform to handle and channel calls and emergency information through one number, that is 999.

• Embassy Numbers by Country

List of Foreign Embassies and Consulates in Kuala Lumpur

• You can also call your car rental company

For the rental company’s phone, please refer to your rental confirmation.

Here are the steps to handle different types of accidents:

Minor Collisions

1. Ensure everyone’s safety.
2. Move the vehicle to the side of the road to avoid obstructing traffic.
3. Call 999 to report the accident.
4. Take photos or videos of the vehicle’s condition.
5. Have the police document the accident and keep the accident report.
6. Contact the rental company and your insurance provider.

Vehicle Break-Ins or Theft

1. Call 999 to report the incident.
2. Have the police document the incident.
3. File an insurance claim.
4. Verify the information.
5. Receive compensation.

Vehicle Breakdown

1. Open the car’s trunk and hood.
2. Hang a white object on the door handle to signal for help.
3. Call the rental company.
4. The rental company will dispatch staff for towing or repairs.

If the rental company cannot resolve the issue, ask the police for towing assistance. Repair costs can be high, so having full insurance is important.

Car Return Process

Important Reminders

After your enjoyable road trip, it’s essential to return the vehicle on time. If you have any questions or need assistance, you can contact the 24-hour customer service hotline.

Car Return Tips

• Refuel Before Returning

If your rental agreement requires a full tank upon return, make sure to refuel within 5 kilometers of the drop-off location and keep the receipt to show the rental staff.

• Keep the Car Clean

Return the car in a clean condition to avoid cleaning fees. Note that smoking in the car may also result in additional charges.

• Reconcile the Fee

When you return the car, the staff will inspect it and provide a final invoice. Carefully review the invoice and address any discrepancies immediately or contact customer service for clarification.

• Keep the Contract and Document

Retain the rental agreement and receipts after returning the car for future reference.

Early or Late Return

• Early Returns

Returning the car early usually does not result in a refund for unused days.

• Late Returns

If you need to return the car late, call the rental location in advance to get approval and confirm any additional charges.

After-Hours Returns

If you can’t return the car during business hours, check if the rental location allows after-hours returns. If permitted,

1. Park in the designated area
2. Lock the car
3. Take photos of the fuel gauge, odometer, and car exterior
4. Drop the keys in the key/drop-off box.

Note that you are responsible for the car until the rental location reopens. To avoid issues, it’s best to return the car when staff are present.

Help after Trip

Traffic Citation

• Unexpected Charges After Returning Home

Upon returning home, if you discover unexpected charges on your credit card, these might be due to traffic fines paid by your rental company. Such charges can be higher than the original fine due to an administrative fee added by the rental company. If you are unsure about the violation’s details, contacting the rental company’s customer service can provide clarity.

In Malaysia, traffic regulations are strictly enforced, and fines can be significant. It’s advisable to comply with all traffic rules.

• Traffic Fine Payment Procedures

If you are stopped by the police due to a traffic violation, you will typically be issued a fine on the spot, which includes an official receipt for the payment.

For traffic violations recorded by cameras, the notification is usually sent to you through the rental company.

1. If the rental agency processes the payment, the total amount charged will include an additional administrative fee, which makes it higher than the original fine.
2. If you need to handle the payment yourself, follow the instructions on the fine notice. This involves visiting the specified website, entering the ticket number, and completing the payment using your credit card.
3. It’s essential to settle any fines promptly to avoid late fees, which can accumulate significantly if not paid on time.

• Avoiding Violations

Before setting off on your journey, it’s helpful to review your itinerary, including any toll roads or high-risk areas for traffic violations, to ensure compliance. Prompt payment of fines helps prevent any additional charges.

• No Violations During Rental

If no violations occur during the rental period, the security deposit will typically be released back to the primary driver’s credit card within about a month.

Insurance Claim

If you bought a full coverage insurance, you would receive a fast claim settlement. The following documents should be prepared:

1. Passport
2. Driver’s License
3. Credit Card Checkback History
4. The Car Rental Contract
5. Car Damage Deduction Bill

For more detailed information, check the terms and conditions of insurance company:

https://www.qeeq.com/term?info=axa_policy&browser_open=1

Classic Routes

• Langkawi

Langkawi invites travelers with its blend of sun-kissed beaches and lush natural beauty, making it an ideal destination for an island adventure. Begin your journey at Pantai Cenang, a lively spot known for its vibrant beachfront atmosphere and bustling nightlife. Continue to Tanjung Rhu, where serenity meets scenic landscapes, offering a tranquil escape. The majestic Langkawi SkyBridge provides stunning panoramic views high above the forested peaks, and a visit to the Kilim Karst Geoforest Park reveals spectacular limestone formations and thriving mangroves. Don’t miss exploring the underwater marvels while snorkeling around Pulau Payar Marine Park.

• Penang

Penang captivates with its unique blend of rich history and amazing cuisine, promising an engrossing journey for all. George Town‘s streets serve as a canvas of history with colonial architecture and vibrant murals, offering insight into the island’s past. Food enthusiasts will delight at the offerings of Gurney Drive and Chulia Street, renowned for diverse street food. The spiritual ambiance of Kek Lok Si Temple, standing majestically on a hill, and the panoramic views from Penang Hill create a memorable experience. For a touch of nature, Penang National Park offers trails through lush jungles leading to secluded beaches. 

• Sabah

Sabah unfolds as a magnificent tapestry of natural wonders, from towering mountains to lush rainforests. Begin at the iconic Mount Kinabalu, where the trails offer a thrilling ascent and breathtaking views. The serene Sepilok Orangutan Rehabilitation Centre provides a rare glimpse into the lives of orangutans, showcasing impressive conservation efforts. Dive enthusiasts will find the waters around Sipadan Island to be a world-class marine paradise. Meanwhile, the cityscape and culinary scene in Kota Kinabalu reflect the vibrant culture of Borneo. Heading further, the Kinabatangan River offers unique wildlife spotting opportunities along its banks. 

• Kuala Lumpur and Surroundings

Kuala Lumpur extends an invitation to explore its vibrant urban life alongside rich cultural heritage. The city’s skyline, crowned by the Petronas Twin Towers, shines brightly by day and night. Historical charm meets lively commerce in Chinatown, where bustling markets provide a sensory delight. Just outside the city, the iconic Batu Caves offer spiritual and natural awe with their dramatic limestone formations. Within the city, the Perdana Botanical Gardens provide a lush retreat from the urban buzz, while Merdeka Square tells the story of Malaysia’s journey to independence. Venture into Genting Highlands for entertainment and cooler weather amidst a scenic highland backdrop. 

Useful Website and Numbers

• France’s official tourism website

Malaysia Truly Asia – The Official Tourism Website of Malaysia

• Emergency services

Malaysia Emergency Response Services (MERS) : 999

• Embassy Numbers by Country

List of Foreign Embassies and Consulates in Kuala Lumpur

• You can also call your car rental company

For the rental company’s phone, please refer to your rental confirmation.