May I ask everyone, pre-authorization of 4200, received a text message three days after returning the car, pre-authorization of cancellation of deposit of 1500, so the subsequent deduction is not more than the remaining 2700 ? United Kingdom Q&A
Is it that you were notified of the deduction only after returning the car for a long time? Are you directly deducting the pre-authorization or notifying you to go through insurance ? France Q&A
When did everyone get fined and deducted? I've been back in China for almost three months and suddenly my credit card received a deduction from the car dealership... It takes so long.. ? Czech Republic Q&A
Just received a bank notice of $11 deduction. May I ask what this fee is usually for? Paid off the car on the 8th and the fine has been paid ? United States Q&A
Can anyone tell me if Enterprise doesn't provide a receipt after swiping the card? Today when I picked up the car, I swiped 720 pounds for the rental fee and deposit, but they didn't give me any receipt. Later, I saw the transaction reminder showing a deduction of 720 pounds with transaction type as consumption, which made me a bit uneasy. Would the car rental company deduct the deposit directly as a deduction ? United Kingdom Q&A
If there are fines later, they can still be deducted. As for the car damage, it is usually not deducted within one or two days, and in theory it should not be deducted, because if there is a deduction later, the car has already been checked and rented to others, how can it be proved that the car damage was caused by you ? Turkey Q&A
Since the deduction has already taken place, the pre-authorization should be cancelled. Don't ask "if there is a refund"? Because pre-authorization is not an actual expenditure, so there is no saying about "refund". You should ask whether that pre-authorization has been cancelled ? Germany Q&A
Can I ask, when inserting a credit card for refueling, do I need to insert it once before refueling and then again after refueling? On August 6th, I thought there was no manual payment, so I inserted the card and prepaid 1200. I still haven't received any information about the actual deduction. Did I make a mistake in the operation ? Norway Q&A
Do I need to wash the car before returning it? And what if there are no problems found when returning it, but suddenly a deduction is made for some scratches and dents after returning, can this super comprehensive insurance compensate for it ? Switzerland Q&A
Hello everyone, I would like to ask you, when you rent a car, does the car rental company charge the deposit by pre-authorization or direct deduction, and when is the refund? I was charged directly, and the inspection staff said the deposit would be refunded within 3 days when returning the car, but it has not been refunded so far ? Turkey Q&A
This morning I received a text message indicating that the deduction was a deposit, and the amount was the same as the room fee I had booked. However, on Bo0King, it was notified that the credit card could not be used and needed to be updated. Do you know what's going on? Thank you ? Iceland Q&A
Ask the big guys in the group, the hotel I reserved, credit card guarantee. Until now, the hotel in Granada said my credit card is invalid, asking me to update my credit card information. I have updated it twice, but it doesn't work. But the other hotels have no problem with pre-authorisation or direct deduction. What's the matter with this ? Spain Q&A
I rented a car in Israel from June 2nd to June 6th. At that time, a deposit of $2000 was authorized. In early July, a toll fee was deducted. The pre-authorization was later refunded. I thought there would be no more fees, but I just received a deduction (August 13th). Who knows that the pre-authorization has been cancelled, how can he deduct the money? That's not very safe ? Israel Q&A
When picking up the car, be sure to check on the spot whether there are scratches on the car, whether the tools and documents are complete, and whether the lights are OK, etc. If there are defects, be sure to ask the staff to issue a pickup and inspection form and note the details, and keep this form. When returning the car, also be sure to ask the staff to issue a return and inspection form to indicate that the car is in good condition. Keep these two forms well for a long time as evidence to refute deductions. Also be sure to abide by traffic rules, otherwise you will receive traffic deduction information after returning home. Wishing everyone a smooth journey ? Switzerland Q&A
Drive for 2 days in Spain. Total 4 days. My credit card has been charged by Avis car rental for several months after I returned the car. Each time it's basically more than 40 euros. Could I have broken the law so many times while driving for 2 days? I can't believe it. I have paid for 3 months in a row, each time more than 40 euros. I'm crying. I drove very steadily on the road, an old driver for many years, and it's impossible for me to break the law so many times. Moreover, I have not received any violation records through email or regular mail. What's going on? I need an explanation ? Spain Q&A