Hello everyone, have any of you encountered being charged twice for car rentals? We had already paid the full amount when we made the reservation, but our credit card was charged again after we returned to our home country ? Austria Q&A
Excuse me, what does "excess amount 4000" on the Avis rental contract mean? I asked if it could be cancelled and was told that an additional AUD 58 per day would be charged for cancellation ? Australia Q&A
What's the minimum purchase amount for a refund and what's the refund rate? I used to care about this because I have no interest in luxury goods and I thought there's nothing good to buy in expensive Switzerland ? Switzerland Q&A
Can I ask if renting a car from Herz in the UK and charging it to my credit card will result in a charge that is 10 or more US dollars higher than the converted amount in US dollars ? United Kingdom Q&A
What's the average amount spent on tickets and entertainment projects? I calculated that we want to play and it will cost each person 7,000 yuan, which feels a bit expensive. Are there any ways to get discounts ? New Zealand Q&A
Can I only prepay the full amount when renting a car in Australia? I'm a bit worried that if I give the money, I won't be able to pick up the car at the store when I get there ? Australia Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
What is the best amount of Australian cash to carry for an 8-day trip when you have a credit card and are not planning to buy any big items? Just in case of emergencies such as buying snacks, gas, etc ? Australia Q&A
Hello everyone, I'm arriving in San Francisco tomorrow and picking up a rental car. I just wanted to ask, if I've already paid the full amount on the app, do I still need to leave a deposit when I pick up the car ? United States Q&A
URGENT HELP! I have already received the pick-up code, and the full amount has been paid. However, I lost my credit card, and the rental company will not give me the car without my credit card. What should I do ? United States Q&A
My car rental order was for basic insurance, but after returning the car, the rental fee was almost three times the order amount. When I asked the customer service, they said the extra was insurance (insurance added by the car rental company on their own). Has anyone encountered this situation before? How was it finally resolved ? Italy Q&A
I'm leaving Rome, can I get a tax refund at Rome airport? Can I use the tax refund form from Germany for shopping in Rome airport? For small items like pens, if the amount is less than 2000, can I still get a tax refund ? Germany Q&A
After I returned the car, Budget also charged me more than 700 Canadian dollars, even though I had already paid for the rental when I placed the order. Has anyone else encountered this situation? I wonder when the deducted amount will be refunded ? Canada Q&A
What is the general amount of pre-authorisation for Fox car rental from Hertz in Munich for a period of 14 days? Is it mandatory to use a pure Visa or Mastercard? Is it necessary to keep the reflective vest in a visible place at the back of the car? Thank you ? Germany Q&A
This ARCO prepaid 40 gas stations, only spent 28 yuan on fuel, and the rest Xiao He said to directly refund me to my card, but it's been three days and no refund, usually other gas stations are directly adjusted to the actual amount used, what should I do ? Canada Q&A