I just got home today. Let me share my experience of renting a car in Italy for your reference. I picked up the car on October 6th and returned it on the 28th, a total of 22 days. I rented from AVIS for a total of 374.6 euros. They tried to sell me insurance, but I refused and said I would take responsibility for any issues. They didn't force me to buy the insurance in the end. They pre-authorized 94.86 euros on my card as a deposit. I booked a BMW 3 series, but they gave me a BMW X1 with navigation. I had heard about people getting downgraded cars before, so I didn't expect much and didn't argue about getting the X1. When I picked up the car, there were noticeable scratches on the front and back. I asked the AVIS staff to record them before I drove off, and they used a yellow marker to mark them on the contract, then circled and signed them with a black pen. The gas tank was not full, and they marked it with a stamp. The car wasn't very clean when I picked it up. When I returned the car, I made sure it was relatively clean. I told the person who received the car that all the scratches were old and showed him the previous markings. I also said that I take good care of the car, and he said I was a good renter . He told me there were no issues and I could leave. I was still worried about any potential problems, so I took new photos of the car from all angles with the date displayed. It's only been a few days since I returned the car, so I don't know if there will be any issues ?
Italy Q&A
Return and inspection of the car
1. Prepare the checklist provided by the rental company before
2. Rental agreement, insurance documents, deposit receipt
3. Wash the car before returning it, both interior and exterior. Otherwise, you may be fined up to 500 Swiss francs for car washing (e.g. in Switzerland)
4. All photos taken when picking up the car
5. Return the car with a full tank of gas. Otherwise, you may be charged for refueling, which can be expensive
6. Take a photo of the fuel gauge
7. Take photos of any potential scratches to avoid being overcharged
8. When the car is inspected, make sure to check what is written and any associated fees. If there are any objections, resolve them before signing. This can be a stressful time, especially if you are in a rush to catch a flight, and you may overlook certain issues. It can be difficult to resolve them once you have returned home
9. The deposit refund will depend on the rental company checking for any violations, parking tickets, or toll charges. It may take 1-2 months to receive the deposit refund, and there will be no notification. The charges will be automatically deducted
Additional information: Some gas stations offer automatic and manual car wash services. Both require self-operation.
Automatic car wash: Drive in, the brushes will automatically clean and dry the car. The cost varies from 10-29 Swiss francs, depending on the size of the car. Advantages: Quick, approximately 10-20 minutes. Disadvantages: Expensive, and the car may not be thoroughly cleaned. Vacuuming requires coins, approximately 1 franc for 10 minutes
Manual car wash: Advantages: Cheaper, more thorough cleaning, and can help identify any issues. Disadvantages: Tiring, limited time with the car wash hose, need to purchase car wash detergent. Indoor vacuuming requires renting a vacuum for approximately 1 franc for 10 minutes ?
Switzerland Q&A
I'm still working hard to get back the cost of a tank of gas. On the way back from the South Island to Auckland, I took half a day to go to Muriwai Beach and spent half a day looking for a rental car company near the airport. I found a Corolla for 480 yuan with full insurance. When I picked up the car, the salesperson tried to sell me an additional 27 New Zealand dollars of insurance, but I ignored her. When I looked inside the car, the fuel tank only had enough fuel to run 121 kilometers. I told her about it, and she said it was no problem as long as I returned the car with an empty fuel tank. Since the pickup and return process had gone smoothly before, I didn't think much of it. When I returned the car the next morning, there was still enough fuel in the tank to run for more than 130 kilometers. But as soon as I arrived at the airport, I received information that I had been charged 134.11 New Zealand dollars, and when I asked, it turned out to be for fuel. Can you imagine where the credibility comes from ?
New Zealand Q&A
I originally drove on the highway in southern France. Each section had a different toll. Some had toll booths where you had to take a card, while others required you to pay first without a card. Look at the signs above the toll booths to see if you need to take the ETC lane or the regular lane with the toll sign. There was a toll to get to Paris, and there was a toll on one section of the highway to Monaco. There were no tolls on the highways in southern France, but I remember there was an automatic machine at Nice airport that could exchange paper money for coins. I think the toll machines automatically counted the coins you put in, so you didn't have to count them yourself. There were a lot of one-way streets in France, especially in small towns, and the roads were very narrow. Also, always lock your car doors when you leave it, because we were waiting at a red light on a road in Gannat and someone opened our trunk. Fortunately, we had read in the guidebook to lock the car doors before getting out, so we didn't get stolen. This time, we picked up the car in Paris and drove to the Loire Valley ?
France Q&A