The service staff took a lot of pictures when I picked up the car. I thought they were professional, so I didn't take any pictures (besides, I thought that since I had full insurance, there wouldn't be any problems if an accident happened). Today, when I returned the car, a different lady looked at it very carefully and found a little damage to the paint. She didn't compare it to the pictures when I picked up the car. She just emphasized that I didn't need to make any payments, but asked me to sign. I wondered if the insurance company was playing some kind of trick ? New Zealand Q&A
Can I go to pick it up directly if I receive such an email ? Canada Q&A
What people often talk about is what is needed to pick up a car. In fact, for car rental companies, they don't really care about your qualifications. As long as you pay the rent and buy insurance, they will hand over the car to you. The important thing is, what kind of documents are legally valid according to the law? Otherwise, if there is an accident or claim, if your documents are not legal, there is nothing you can do. Does anyone have an answer? Thank you ? United Kingdom Q&A
Dear friends who are renting a car, I want to remind you to check the exterior of the car for any scratches or dents when you pick it up. If you find any, make sure to inform the staff and make a note of it. This is a small matter. However, it is more important to pay attention to the brake pads and tire pressure, especially if you are driving for thousands of kilometers. We rented a car from AVIS and shortly after driving it, the warning light came on due to low tire pressure. Later, when driving on mountain roads in Cotton Castle and Cappadocia, we found that the brake pads were severely worn, and we had to be careful not to press the brake for too long. This is a safety issue that should not be overlooked. It's best to ask the rental company to check these things when you pick up the car. Please pay attention to safety ? Turkey Q&A
Friendly reminder to future car renters, be sure to inspect and take multiple photos when picking up the car. When I picked up the car, I found a damage (scratched wheel hub) that was not listed on the rental agreement. I asked them to confirm, and it turned out there were actually more damages, but they didn't care about the smaller ones. However, when I returned the car yesterday, they found another scratched wheel hub on a different tire, but I completely don't remember that tire being scratched. The key is that we took photos of all the other tires when picking up the car, except for that one which we missed... And the lighting was very dim when we picked up the car, so I really don't remember if we looked closely at that one ? Switzerland Q&A
Can I pick up the car at 1 pm this afternoon if I arrive a few hours earlier ? Germany Q&A
Can I still get a car at 1 am ? Thailand Q&A
Order pick-up is at T1. May I pick up at T2? Thank you ? Germany Q&A
Can the white certificate be used for picking up the car in Salzburg, Austria ? Austria Q&A
Can I pick up the car a few hours in advance? How should I do ? Switzerland Q&A
Where to pick up the car at Prague Sixt train station ? Czech Republic Q&A
Did anyone pick up a car in Izmir on the afternoon of July 18 ? Turkey Q&A
From July 3rd to July 12th, Germany and France tour, pick up the car in Frankfurt, anyone going together ? Germany Q&A
Do you know where to pick up the car at Salzburg Airport ? Austria Q&A
Do you have any friends who pick up or return cars at Nice Airport ? France Q&A