Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
When can we usually receive a traffic ticket after returning the car? We have returned the car for 23 days, but the car rental company has not issued any penalty notices yet. Shouldn't it be safe to assume that we won't receive any? We drove very carefully throughout the trip ? United Kingdom Q&A
Great Rental, I'd like to confirm again, how can I contact you and where should I go to pick up the car when I arrive at Auckland Airport? Will I return the car at the same place ? New Zealand Q&A
When I rented a car on the 18th, the car rental company charged more than 700 euros in consumption (which was actually a deposit). When I returned the car on the 28th, I said it would be refunded within a week. Today, I checked and my credit card still shows more than 700 euros as "unaccounted". What is going on ? Greece Q&A
What should we do with the parking tickets we have processed and the proof of payment when we return the car? Should we leave them in the car, keep them ourselves, or give them to the rental company ? Italy Q&A
For example, if you are picking up the car at 9 am, is it a problem if you pick it up at 10 am? Is it a problem if you return the car at 10 pm that you have scheduled, an hour in advance ? Australia Q&A
Nosotros cinco, estamos preparando un viaje en coche propio de veinte días por Serbia, Bosnia Herzegovina, Montenegro y Albania a partir del 24 de abril. Alquiler y devolución del coche en Belgrado. Estamos dispuestos a compartir el viaje con otros viajeros. ¿Podemos pasar por los países a los que vamos conduciendo el coche al cruzar las fronteras? Gracias ? Saudi Arabia Q&A
From Bad Ischl to Hallstatt there are three tunnels, do they charge extra for that? We didn't stop to pay when we went through them, will they be recorded on the car and given to the rental company when we return the car ? Austria Q&A
8.20 Vienna pickup 23 Salzburg return, 3 days Road trip around Lake District, please ask if it is easy to drive near Salzburg Central Railway Station? Will there be heavy traffic ? Austria Q&A
Excuse me, have any of you rented a car from Green Motion in Prague? We forgot to ask about the deposit being charged to our credit card when we rented the car. How long does it take to refund the credit card after returning the car ? Czech Republic Q&A
Hi everyone, if there are very slight scratches on the vehicle when picking it up, such as those made by cats and dogs, do I need to ask the rental company to change the car? If not, will I be charged when returning it? Because I saw some fines online, I'm a little worried ? Canada Q&A
Can you guys recommend me a good route to pick up and return my car in Prague on July 29th, explore Croatia and make a loop along the way, and return it back in Prague on August 11th? (Prague downtown and CK are not considered) Thanks ? Czech Republic Q&A
Hello, the mudguard in front of the car dropped a little, do you know where it might have hit? I bought the full insurance from the car rental company. Do I need to tell them when I return the car ? Australia Q&A
When I picked up the car from the rental company, the slip said $174, but my credit card was charged $201. And he said I returned the car with no oil. Do any of you guys know about this ? United States Q&A
Yesterday we picked up a car from Hertz at Manchester Airport. We carefully inspected the car at the time, but today we noticed a small chip in the paint on the trunk lid. We are sure we didn't cause this damage. What should we do? Will they charge us for this when we return the car ? United Kingdom Q&A