Regarding the prepayment of fuel issue, I want to give a hint to the friends who will rent a car later. I just saw a car friend above who said something not quite right. When we paid the prepayment for fuel, we were told to pick up the car with a full tank and return it with a full tank. However, when we returned the car, we were informed that because we returned it with a full tank, the deposit would be refunded. But in reality, it did not happen. We sent an email to the car rental company Sixt to confirm this, and the reply was that after prepaying the fuel fee, it is not necessary to return the car with a full tank, and returning it with a full tank will not result in a deposit refund. (It's just a way for them to keep your money in the end.) As long as you have signed the contract, they will insist on it. (Regarding what the car friend above said, to put it bluntly, it's just a matter of not being good at English. I really want to roll my eyes at this. ️ They are lumping everyone's different situations together.) ?
United Kingdom Q&A
Regarding the recent flooding in the South Island, tourists with travel plans in the near future do not need to panic. The latest information we have is as follows: 1. The water levels in the high-water areas of Lake Wakatipu and Lake Wanaka in Queenstown have reached their peak, and the weather has cleared up. This week is expected to be mostly sunny, with no more rain predicted, so the flood risk has been alleviated. Businesses along the shores of Lake Wanaka have resumed operations. The famous Wanaka Tree will remain partially submerged for a while longer due to the still-high water levels. Queenstown is experiencing clear weather, and recent photos show that while the water levels are high, the risk of flooding has diminished. 2. The South Island highways, which were previously closed, have started to reopen. State Highway 72 has resumed traffic, although there is heavy congestion, so travelers should allow extra time if using this route. 3. There is still flooding at the Rangitata Bridge section of State Highway 1, but once the water recedes, traffic will be able to resume. There is also flooding at the intersection of State Highway 1 and State Highway 79. The Timaru District Council has stated on social media that there is no risk of the recently reopened bridges on State Highway 72 being closed again. 4. The goal is to reopen State Highway 6 on the West Coast before Christmas, but this is entirely dependent on the weather conditions. If the weather remains favorable, the road repair progress will be normal, but if there is another heavy rain, it will affect the repair schedule. Therefore, travelers planning to visit the West Coast of the South Island around Christmas and New Year's need to closely monitor the road repair progress. The New Zealand Transport Agency's update on December 10th at 4pm: SH6 - The past two days have been sunny, and road repair progress has been smooth. The agency has been working to clear the landslide section between Fox and Franz Josef towns, aiming to reopen the Hokitika - Makarora section before Christmas. The Whataroa - Harihari section, which has suffered the most damage, is still closed due to multiple landslides, and the agency is striving to reopen it before Christmas ?
New Zealand Q&A
Yesterday, I rented a car from Europcar at Frankfurt Airport. I had booked a Golf estate car and requested a diesel vehicle in the notes of my reservation. However, I was given an Opel estate car, which was diesel and automatic, and I had to pay a pre-authorization deposit of over 800 euros. The trunk could only fit two 28-inch suitcases and one 24-inch suitcase, along with some backpacks. The cover for the trunk couldn't be pulled up, and the luggage was exposed. Additionally, the previous renter had clearly broken one of the clips on the cover, so I took photos as evidence. I'm not sure if having exposed luggage will cause any issues when I go to Poland. Yesterday, I drove 400 kilometers, and the fuel gauge showed that I had used almost half of the fuel ?
Poland Q&A
Help, on June 22nd, I was driving in Germany from Berlin to Munich and the King's Lake. When I rented the car, there was a pre-authorization of 124 euros. After returning to my country, I checked at the end of July and found that it had been unfrozen, so I thought everything was fine. However, on August 6th, the bank called me and informed me that there was a pre-sale right of around 29 points, which they said was the handling fee of the car rental company. It should be due to a traffic violation, and the German police will send a notice of violation to the address I provided in my country. I don't know how to pay the fine. Also, the address I provided is my driver's license address, which has been demolished, so I won't be able to receive any notification. How can I pay the fine, and what are the consequences if I don't pay it ?
Germany Q&A