Today we returned the car in Fira. We had agreed to return the car before 18:00 on the contract, but when we arrived at SIXT at 5:30, it was already closed. We had to walk to the next store to ask someone to borrow a phone to call at around 6 o'clock. They told us to park the car in the parking lot about 200 meters ahead, and then leave the car key under the seat without locking the car. It's too insecure, so I'm just going to leave the car there and return the key when the store opens at 9 o'clock tomorrow. Have you ever encountered this situation ? Greece Q&A
Today, when we returned the car to Sixt in Salzburg, we asked the gas station attendant which level of car wash was needed when returning the car. He told us that the package of 6.99 euros was enough. When we arrived at Sixt, it was already after 12 o'clock and the staff had gone home. We had arrived 10 minutes early to greet the staff, but they said that they would not accept the car if it was late, and that they would collect it the next day. We could only listen to them across the road and put the key in the box ? Austria Q&A
Help help Emergency rescue everyone We have arrived at the return car point, but the store is closed, and we have not found any key box. What should we do ? United Kingdom Q&A
So when I returned the car in Glasgow it was in the evening and I drove into the designated parking lot and didn't move the car again. Do I need to settle the parking fee when I go to return the key in the morning ? United Kingdom Q&A
Do I need to return the original rental contract along with the keys in the key box ? Switzerland Q&A
The passport and the keys are both in the bag. What should I do ? Spain Q&A
Keys are locked in the car. What should I do ? United States Q&A
Does anyone know how to self-rent a car from Europcar in Vienna? Where is the key box? Thank you ? Austria Q&A
The car dealership did not provide the vehicle's documents, only the keys. There is also no triangle sign on the car. Is this normal ? United Kingdom Q&A
When returning the car by self-service, the previous email said to just put the car keys and contract inside, but I just read the return instructions and it says to keep the contract with you in case of any dispute over charges. So, I want to ask everyone, is it necessary to put the contract when returning the car by self-service? This is my first time renting a car and I have a lot of doubts ? Norway Q&A
How should I hand over the keys and so on after arriving at the store ? Norway Q&A
Can someone who has completed the order guide me? They didn't give us any receipts, didn't count the money or check the car, and just shouted at us to hand in the keys and leave ? Czech Republic Q&A
How do you give them your car key ? Turkey Q&A
Can I not hand in the keys in a hurry and come back tomorrow morning to find them? Will I be scolded for delaying the return of the car ? Czech Republic Q&A
Can anyone who has returned a car at Munich Airport share their experience? Will they inspect the car in person or just take the keys and let us go? Will they provide us with a receipt? Will the deposit we paid earlier be refunded immediately ? Germany Q&A