Have any of you encountered surcharge issues after changing cars? I was charged more than 700 yuan and I don't know what's going on ? Germany Q&A
How long can hertz usually delay the time of replacing the car for free ? Switzerland Q&A
Hello everyone, if the lease term exceeds 28 days, do we need to go to the store to exchange the car in the middle ? United States Q&A
From May 31st to June 3rd, drive from Edinburgh to Williamstown, Skye Island, Inverness, and then back to Edinburgh to change cars. Do I need to pay tolls or anything else ? United Kingdom Q&A
Insurance is something that can be insured. Once it is broken, it means that you have to deal with this problem the day before. Call the police, change the car. If there is no garage nearby, can you only wait for the garage to send the car over ? United States Q&A
Understood. I'll show it to him when I rent the car, so he won't make me buy insurance again. Also, if the car model I specified is not available, will they charge me for changing the car? I definitely won't accept a lower configuration car. And if they want to change to a higher configuration car, will they ask me to pay extra ? United States Q&A
Are you renting a car at Los Angeles airport and want to book a Chevrolet Suburban? I'm not sure if the car rental agency will try to replace the car with another one by claiming that they don't have a Suburban available ? United States Q&A
By the way, when I picked up the car from Thifty/Hertz in Santorini, I swiped 500 euros. I originally thought it was a pre-authorisation deposit, but later found that the bank recorded it as the amount of consumption. Is this normal? Will a refund be made when the car is changed later ? Greece Q&A
Hello everyone, I'm picking up and changing cars at Vienna airport, and passing through Austria, Hungary, Slovenia, Germany, and the Czech Republic on the way. How do I buy highway tickets? Will the car rental company provide them within the Austrian borders ? Austria Q&A
What hotel would you recommend staying at for one night after changing planes at Kuala Lumpur International Airport and then returning to the country the next morning? Is it better to stay near the airport or in the city center and take the subway to the airport in the morning? Thank you ? Malaysia Q&A
Do you have any suggestions for renting a car to switch islands ? New Zealand Q&A
When changing cars at Prague Airport, where did you park the car and did you need to wash it ? Czech Republic Q&A
Hello everyone, what time can the car be returned at the airport in Izmir ? Turkey Q&A
Friends renting from Hertz at Charles de Gaulle Airport should be aware of their consumption trap. The staff will always quote prices in euros and the credit card pre-authorization will also be in euros. As you are in Europe, you naturally assume that the expenses are in euros. However, you will find that you have been charged in dollars on the actual bill, and the exchange rate is relatively unreasonable. If you carefully look at the Hertz invoice, it does mention that you can pay in US dollars, but no one will ask you if you want to choose US dollars because the pre-authorization has already been opened, and there is no need to swipe your credit card again when changing the car. They will directly charge you in US dollars, and their exchange rate may result in overcharging you. I was overcharged more than 300 RMB for one transaction ? France Q&A
Where is the thrifty pizza airport car rental location? The map location is actually the airport runway ? Italy Q&A