Yesterday we picked up a car from Hertz at Manchester Airport. We carefully inspected the car at the time, but today we noticed a small chip in the paint on the trunk lid. We are sure we didn't cause this damage. What should we do? Will they charge us for this when we return the car ? United Kingdom Q&A
We returned the car the night before, it was already 9 o'clock at night, found the designated garage self-parking car, during driving was scratched once, not serious, new Citroen, do not know if it will deduct money, bought full insurance ? United Kingdom Q&A
Can you please teach me? Yesterday while driving on a narrow road, I scraped the rim of the wheel. I bought comprehensive insurance from the rental car company, which is Hetz. It says that tires are not covered, and I'm not sure if the rim is considered a tire. Will it be covered ? United Kingdom Q&A
Originally planned to drive A82 from Edinburgh through Glasgow, but then thought it would be too tiring. Decided to cancel that part of the trip and just go to the Lake District. It's just me and my daughter, and I want to be safe and secure. Also, doesn't Jack Ma have unlimited data phone cards ? United Kingdom Q&A
I waited on the road for over two hours, close to three hours today, and finally a tow truck came to tow us and take us to the hotel. In the end, we had to change the tire. I would like to ask if I have to pay for this situation myself if I have full insurance ? United Kingdom Q&A
Could you guys please give me some advice? This is my first time driving in UK. I'm not sure how to drive on the right side. I should drive slowly at the beginning ? United Kingdom Q&A
No insurance. If there is damage to the car, will it be deducted when returning the car? I didn't quite understand when I returned the car just now, and they didn't ask me to swipe my card again. Will it be automatically deducted from my credit card after I return to China ? United Kingdom Q&A
Okay, I rented from Sixt at Heathrow once. In contrast, Europcar charged me arbitrarily. I bought an intermediate insurance, and I wouldn't have to pay if the repair cost was less than 300 pounds if I crashed. However, I found that the left rear lampshade was damaged when I returned the car, but the lamp was still intact. They deducted nearly 400 pounds from me afterwards. Would it cost nearly 700 pounds to replace a new lampshade? Nonsense ? United Kingdom Q&A
I rented from Sixt for 11 days. When picking up the car, I paid 480.9 dollars, including a 300 pound deposit and insurance fees. When returning the car on the 4th, I checked it over and said it was okay, without signing a receipt. Yesterday, it showed that the 480.9 dollar payment was cancelled, and an additional 7.95 pound charge was incurred. I don't know what it's for ? United Kingdom Q&A
What people often talk about is what is needed to pick up a car. In fact, for car rental companies, they don't really care about your qualifications. As long as you pay the rent and buy insurance, they will hand over the car to you. The important thing is, what kind of documents are legally valid according to the law? Otherwise, if there is an accident or claim, if your documents are not legal, there is nothing you can do. Does anyone have an answer? Thank you ? United Kingdom Q&A