May I ask you a question? We took the expressway from Naples to Rome, which should be A1. We got on from the northern entrance of Naples, and the lane we took did not have a Telepass sign, nor did it have a horizontal bar blocking it. But when we pressed the button to take the card, no card came out. There was a long line of cars behind us, so we had to get on the expressway and go to Rome. As a result, we got a ticket, which should be a fine. The normal expressway fee from Naples to Rome should have been paid at the exit manned by staff. We still have to pay more than 60 euros at another place ourselves, because we don't think we took the wrong lane. So I wrote an email to Telepass's website to appeal, but more than 10 days have passed and we still haven't received a response. The ticket says we must pay within 15 days, otherwise there will be a fine. May I ask if you have encountered a similar situation and what should we do next? Thank you ?
Italy Q&A
Regarding the prepayment of fuel issue, I want to give a hint to the friends who will rent a car later. I just saw a car friend above who said something not quite right. When we paid the prepayment for fuel, we were told to pick up the car with a full tank and return it with a full tank. However, when we returned the car, we were informed that because we returned it with a full tank, the deposit would be refunded. But in reality, it did not happen. We sent an email to the car rental company Sixt to confirm this, and the reply was that after prepaying the fuel fee, it is not necessary to return the car with a full tank, and returning it with a full tank will not result in a deposit refund. (It's just a way for them to keep your money in the end.) As long as you have signed the contract, they will insist on it. (Regarding what the car friend above said, to put it bluntly, it's just a matter of not being good at English. I really want to roll my eyes at this. ️ They are lumping everyone's different situations together.) ?
United Kingdom Q&A
I originally drove on the highway in southern France. Each section had a different toll. Some had toll booths where you had to take a card, while others required you to pay first without a card. Look at the signs above the toll booths to see if you need to take the ETC lane or the regular lane with the toll sign. There was a toll to get to Paris, and there was a toll on one section of the highway to Monaco. There were no tolls on the highways in southern France, but I remember there was an automatic machine at Nice airport that could exchange paper money for coins. I think the toll machines automatically counted the coins you put in, so you didn't have to count them yourself. There were a lot of one-way streets in France, especially in small towns, and the roads were very narrow. Also, always lock your car doors when you leave it, because we were waiting at a red light on a road in Gannat and someone opened our trunk. Fortunately, we had read in the guidebook to lock the car doors before getting out, so we didn't get stolen. This time, we picked up the car in Paris and drove to the Loire Valley ?
France Q&A