Can I ask a question? In the Los Angeles and San Francisco areas, do you use Fastrak for highway tolls? Do you rent a transponder for the tolls separately, and then the toll fees are billed separately? And then the rental company sends the bill, right ? United States Q&A
Hi everyone, my car was scratched and dented while it was parked. There are some scratches and dents, but it doesn't affect driving. I bought collision insurance. Do I need to fix it myself first and then claim it, or just go back when the time comes ? United States Q&A
Just finished watching your road video and understand a lot. Thank you so much. In addition, regarding sunpass, can I understand that if I rent the car sunpass, I need to pay the service fee, about $3.95 a day, and the toll fee will be deducted from my credit card at that time ? United States Q&A
Not enough oil, car rental companies charge double the money, the oil is obviously added too much, but they are unwilling to refund. I don't know when this industry formed this kind of tyrannical rule ? Greece Q&A
Just joined the group, please ask a question about refueling in Switzerland. I just refueled at a gas station in Switzerland for 26 Swiss francs, but my credit card was charged for 150 Swiss francs. Will the difference be refunded a few days later? Do I need to perform any special operations ? Switzerland Q&A
I filled up at a French TOTAL gas station twice, a total of 62 euros, but was actually charged 236 euros from my credit card. What's going on? Has anyone encountered this before? How can I file a claim to recover the money ? France Q&A
I'm in Carmel now, the next stop is San Simeon, plan to play the Hearst Castle to Danish Town, if the road is closed, can't Hearst Castle go? But the room fee in San Simeon has been deducted , now a little confused! ? United States Q&A
Today, I was charged 100 euros more for oil by Herzt. I argued with him for a long time, saying that you would not deduct the money when you returned it in full. But when I went back, the car was not parked there and it left. Have you ever encountered this ? Italy Q&A
No insurance. If there is damage to the car, will it be deducted when returning the car? I didn't quite understand when I returned the car just now, and they didn't ask me to swipe my card again. Will it be automatically deducted from my credit card after I return to China ? United Kingdom Q&A
Hello everyone, I'm going to Toronto from October 1st to 6th and will arrive in Vancouver at 7am on October 7th. Can the phone card bought at Toronto airport be used in Vancouver? Or can the phone card bought in Vancouver be used in Toronto? Is it national roaming within Canada or will it be charged separately ? Canada Q&A
Can I ask why, after getting a tax refund (in cash) in Switzerland, I still need to go to the customs to get a stamp and then send the tax invoice back ? Germany Q&A
About the case of being charged about 100 euros more when picking up the car, please pay attention to whether you have paid for a full tank of oil. We usually think that you should get the car with a full tank of oil and return it with a full tank of oil, but the counter is not happy unless they charge you a little extra, so they will not tell you and then charge you for a full tank of oil. If you have already paid this money, do not go to refuel when returning the car. The money will not be refunded. If you have not picked up the car yet, you can refuse and ask the counter to change the terms ? Italy Q&A
The service staff took a lot of pictures when I picked up the car. I thought they were professional, so I didn't take any pictures (besides, I thought that since I had full insurance, there wouldn't be any problems if an accident happened). Today, when I returned the car, a different lady looked at it very carefully and found a little damage to the paint. She didn't compare it to the pictures when I picked up the car. She just emphasized that I didn't need to make any payments, but asked me to sign. I wondered if the insurance company was playing some kind of trick ? New Zealand Q&A
Can you tell me if there is a parking ticket in Switzerland? How can I know the fine? Will the car rental company directly deduct from the credit card? I didn't pay for the white line parking at the time, and I seemed to have a ticket, but it was blown away by the wind and I didn't know if it was a ticket. I haven't been notified either ? Switzerland Q&A
What people often talk about is what is needed to pick up a car. In fact, for car rental companies, they don't really care about your qualifications. As long as you pay the rent and buy insurance, they will hand over the car to you. The important thing is, what kind of documents are legally valid according to the law? Otherwise, if there is an accident or claim, if your documents are not legal, there is nothing you can do. Does anyone have an answer? Thank you ? United Kingdom Q&A