Could it be a communication issue? When we picked up the car at Heathrow, they also said we didn't have comprehensive insurance and tire insurance. We showed them the contract for comprehensive insurance purchased in China, so they didn't try to sell us anything, and they even upgraded the car for us, giving us a diesel car. We specifically asked if there were any additional fees, confirmed that there were none, and then picked up the car and left ? United Kingdom Q&A
Friends, have any of you rented a car from Avis in Italy? I rented a car in Florence and bought full insurance. Just 1 kilometer after driving off, I smelled something burning, and Avis gave me a new contract and a new car. Today I found out that they charged me 1445 euros for the previous car, even though I had full insurance. Has anyone else experienced this situation ? Italy Q&A
Can I return the car outside the business hours of the car rental company? I am flying back at dawn and the car rental company is not open during business hours ? New Zealand Q&A
Hello everyone, should I buy the comprehensive insurance for car rental online in advance, or buy it when I pick up the car? Is the insurance provided by the car rental company expensive ? Canada Q&A
Just wondering how long does it take to return the deposit for car rental? I returned the car on 20th and the staff from the car rental company checked and said there were no violations. Thank you ? United Kingdom Q&A
May I ask which car rental company is your car and what model is it? I checked with several car rental companies and none of them allow crossing into Albania ? Albania Q&A
I am 21 years old. Can I rent a car from the car rental company in Los Angeles? By the way, does the car rental company have an age limit for drivers ? United States Q&A
When does the dollar car rental company operate at night? My plane is expected to arrive at Los Angeles Airport around 10 o'clock at night. I have reserved a car from the dollar car rental company at Los Angeles Airport ? United States Q&A
At Los Angeles airport, how can I take a shuttle bus to reach the car rental company? The car model I booked is provided by Alamo car rental company ? United States Q&A
Have you ever heard of the car rental company AUTO-UNION? What kind of car models and conditions do they provide for car rental services that I have booked ? Greece Q&A
Can I pick up a car in the United States and return it in Canada for a one-month Road trip of the United States and Canada? RT, American car rental, Canadian return, which car rental company supports this service ? United States Q&A
Is there anyone who wants to carpool or share a car for Tuz Gölü on October 1st? If it's a rental car, it's 600 TL per car ? Turkey Q&A
Hi everyone, have you rented a car on Kangaroo Island? Will the car rental company charge an additional fee for crossing the island when picking up the car ? Australia Q&A
To know whether the car you rent is HGS or OGS, do you have to ask the car rental company when picking up the car ? Turkey Q&A
Is it true that car rental companies won't allow you to rent a car if a 4-year-old isn't in a car seat ? Greece Q&A