Our family's visa application was submitted on September 23rd, and we still haven't received any results. I used an agent to handle the application. Before the National Day holiday, I asked the customer service, and they said the embassy doesn't take a holiday during the National Day, but they do, so the results may come out on the 8th. However, there are still no results today. Just now, she said she will help me urge the visa process. What's going on? Our family has a very good travel record, and all aspects of our qualifications are excellent. We never thought we would be rejected. We provided very complete materials, including flight tickets, hotel reservations for each night, itinerary, tour project orders, information of accompanying persons, and multiple years of visas for multiple countries ?
New Zealand Q&A