Benzina, Laos Road trip Q&A

Can you please help me? We returned the car with about half a tank of gas because we were in a hurry. It should have cost no more than 400 baht to fill up. The rental company insisted on charging 1,600 baht or they would not process the return. There were no written terms. We were in a hurry and had to pay first. Is it reasonable for the rental company to charge this way? Is there any channel to** ? Thailand Q&A

2 Answers return the caroilcar rental companythai bahtrent a car

The first time I inserted the card, it immediately deducted 80 euros. We didn't understand how to choose which fuel dispenser to use, so the service stopped and we didn't refuel. The second time I inserted the card, it deducted 80 euros again because the fuel pump was too short and stopped automatically after too long. Finally, we managed to refuel on the third try, but it still deducted 80 euros even though the actual amount of fuel was only 23 euros ? Germany Q&A

3 Answers oilgo for it!oil gunfuel dispenseramount

Today, I used a credit card for self-service refueling. The first time I inserted the card and entered the password, I didn't understand how to refuel, and then the card was returned to me due to timeout. I was charged 125 yuan. The second time I reinserted the card for refueling, and another 125 yuan was charged. I don't know when the refund will be returned ? France Q&A

3 Answers credit cardoilgo for it!self-service refuelingself-service

How to refuel when driving in Italy? As a general rule, it is best to fill up your tank when you see a sign indicating the next service station. This will ensure that you have enough fuel to reach your destination without having to stop along the way. In Italy, gas stations are typically open from 6:30am to 11:00pm, but some may have slightly different hours. Look for a sign that says "benzina" or "petrol" to find the gas station. When refueling, make sure to pull up to the pump and insert your fuel card or pay with cash at the pump. Some gas stations may also accept credit or debit cards. It's important to note that in Italy, fuel is sold in liters, not gallons. The standard unleaded gasoline in Italy is called "benzina senza piombo" (lead-free gasoline), but some gas stations may also offer premium gasoline called "benzina alta qualità" (high-quality gasoline). Additionally, some areas in Italy may have higher fuel prices than others, so it's a good idea to fill up when you see a good price. In summary, when driving in Italy, it's best to fill up your tank when you see a sign indicating the next service station, make sure to insert your fuel card or pay with cash at the pump, and be aware that fuel is sold in liters and may have different prices in different areas ? Italy Q&A

2 Answers road tripoilgo for it!italian

Dear fellow car enthusiasts, I would like to ask for your advice. I have a 2-day trip to Switzerland and a 2-day trip to Austria. How should I purchase the highway tolls? Is it per day or per road? Should I buy them at the gas station convenience store before or after entry? What does the ticket look like? What if I need to enter and exit repeatedly? In addition, the rental car order does not have an additional driver. Is the insurance car, person, and trip-related? Do I need to buy insurance again when I pick up the car? Thank you in advance for the enlightenment of the senior ? Austria Q&A

2 Answers additional driverdriverentryinsurancego for it!

Today, when we returned the car to Sixt in Salzburg, we asked the gas station attendant which level of car wash was needed when returning the car. He told us that the package of 6.99 euros was enough. When we arrived at Sixt, it was already after 12 o'clock and the staff had gone home. We had arrived 10 minutes early to greet the staff, but they said that they would not accept the car if it was late, and that they would collect it the next day. We could only listen to them across the road and put the key in the box ? Austria Q&A

3 Answers return the carcar washgo for it!gas stationsixt

Maybe they think that when you rent a car, you should know that some rental areas do not have toll roads. The staff will assume that you will not drive far and will not tell you which toll road to take. The inside of the fuel tank lid will indicate what kind of fuel to add. The car manual is also in the car. If you forget to ask, you can read it yourself. If you don't understand, you can call or ask the people around you who you can ask. Don't think that everything will be taken care of properly. After all, this is in someone else's country. If you choose to travel freely, you must have a certain ability to cope with setbacks ? Turkey Q&A

1 Answer oilservicephonehigh speedcharge

Yesterday when renting a car at Sixt Heathrow, we originally booked a Skoda Superb Estate. When renting the car, the waiter said the car was too small and tried to upgrade us to a BMW. I refused. The car looked very good and the boot was big enough to fit all four of our suitcases. However, the car showed that the tyre pressure was not enough, so they gave us a Mercedes 220 instead. But the car screen showed that we had to add AdBlue when we drove more than 700 miles. The waiter said we didn't have to worry about it. After we started driving, the screen showed that we had to add oil the next time we refuelled. After driving for an hour, we arrived in Oxford and the car started to lose power. We couldn't even get it to go fast. We could only drive slowly. In this situation, is there something wrong with the car that we need to call for roadside assistance? Have any of you ever experienced this ? United Kingdom Q&A

2 Answers oilupgradego for it!milerescue

Return and inspection of the car 1. Prepare the checklist provided by the rental company before 2. Rental agreement, insurance documents, deposit receipt 3. Wash the car before returning it, both interior and exterior. Otherwise, you may be fined up to 500 Swiss francs for car washing (e.g. in Switzerland) 4. All photos taken when picking up the car 5. Return the car with a full tank of gas. Otherwise, you may be charged for refueling, which can be expensive 6. Take a photo of the fuel gauge 7. Take photos of any potential scratches to avoid being overcharged 8. When the car is inspected, make sure to check what is written and any associated fees. If there are any objections, resolve them before signing. This can be a stressful time, especially if you are in a rush to catch a flight, and you may overlook certain issues. It can be difficult to resolve them once you have returned home 9. The deposit refund will depend on the rental company checking for any violations, parking tickets, or toll charges. It may take 1-2 months to receive the deposit refund, and there will be no notification. The charges will be automatically deducted Additional information: Some gas stations offer automatic and manual car wash services. Both require self-operation. Automatic car wash: Drive in, the brushes will automatically clean and dry the car. The cost varies from 10-29 Swiss francs, depending on the size of the car. Advantages: Quick, approximately 10-20 minutes. Disadvantages: Expensive, and the car may not be thoroughly cleaned. Vacuuming requires coins, approximately 1 franc for 10 minutes Manual car wash: Advantages: Cheaper, more thorough cleaning, and can help identify any issues. Disadvantages: Tiring, limited time with the car wash hose, need to purchase car wash detergent. Indoor vacuuming requires renting a vacuum for approximately 1 franc for 10 minutes ? Switzerland Q&A

2 Answers pick updepositvehicle inspectionreturn the carcar wash

Is Italian refueling manual or self-service? Must the credit card be a chip card? Can you briefly introduce the refueling process ? Italy Q&A

7 Answers credit cardsim cardoilgo for it!self-service