If you haven't picked up the car yet, you can cancel it. If you booked with Avis at Rome Fiumicino, hurry up and cancel. They don't have the car model you booked, their service attitude is poor, and they automatically add insurance through 'upgrading the car model' without your consent. When I went to pick up the car on the 10th, I had to wait for at least two hours, at least! They can give you all the annoying things you can think of when renting a car. The most annoying thing is that I booked an Audi A3, but they claimed to upgrade me and gave me a two-door Fiat 500c instead! How can anyone travel with two large suitcases in a two-door car? Before I got the car, they kept saying it's similar to an Audi and definitely enough. After waiting for two hours, I finally got the car. Do I have to return it and wait for another two hours ? Italy Q&A
The time of travel may not be in the peak season for tourists. It also has something to do with going to pick up the car early. In April, I rented a car in Switzerland and booked a Jeep Compass. They gave me a Volvo S40. I saw that my friends often upgrade when they drive in Europe, so I thought it was normal. It's really hard to explain why the automatic is automatically given a manual. If you can't drive a manual, what should you do? The price is also different.. ? Italy Q&A
About the case of being charged about 100 euros more when picking up the car, please pay attention to whether you have paid for a full tank of oil. We usually think that you should get the car with a full tank of oil and return it with a full tank of oil, but the counter is not happy unless they charge you a little extra, so they will not tell you and then charge you for a full tank of oil. If you have already paid this money, do not go to refuel when returning the car. The money will not be refunded. If you have not picked up the car yet, you can refuse and ask the counter to change the terms ? Italy Q&A
Hello everyone, will I be refused when picking up a car as a novice in Italy? Now, it is required to go through the authentication in Beijing, and I'm afraid I won't have enough time ? Italy Q&A
Hello partners, I picked up a car from MXP today and drove on S35 to Leco. I didn't encounter any toll stations along the way. If there is an ETC toll, what should I do? Will the rental company deduct the fee afterwards ? Italy Q&A
May I ask if it is compulsory to use snow tires or chains in the south at the end of January ? Italy Q&A
Hello everyone, after the car-rental fees are settled, will there still be a possibility of being charged for traffic violations later on? How long does this charging period usually last? How many months later can we be absolutely sure that we won't be charged ? Italy Q&A
Can you please tell me what documents are required for renting a car? I have translated my international driving license, the white booklet version, and a certificate translated by the car rental company. I think these are necessary. Do I also need the one with an embassy certificate ? Italy Q&A
There's a road out of town from Florence hertz that avoids the ztl. Will the car tell me if I can leave town before 9 without restrictions? Can the fiat 500l run 500km on a full tank of gas? Thank you ? Italy Q&A
¿Alguien ha recibido multas de tráfico en Sicilia, Italia? Recibí una factura de 30.5EUR de una empresa de alquiler de coches pero no vi que se hubiera hecho el cobro. La multa dice que se envió a una dirección en China y no la recibí. ¿Cómo paga esta multa ? Italy Q&A
Excuse me, if you drive back to Italy, how late will the fine usually arrive? I returned the car on July 21st. Two weeks ago I received a fine of 30.5 euros, and I received another one for 30.5 euros two days ago. It's almost two months, I wonder if there are still any fines ? Italy Q&A
Can a BMW 2 Series Touring fit two 26-inch suitcases ? Italy Q&A
I booked a hotel in Florence in the ZTL area. I asked the front desk, and the handsome gentleman said the hotel would handle it, but he didn't register my license plate or anything. How does he know which car is mine ? Italy Q&A
Excuse me, is there a ferry or shuttle bus to Capri Island? I feel like the attractions on Capri Island are scattered, so is it necessary to drive to see more attractions ? Italy Q&A
Have any old drivers rented a car from Sicily By Car? When does the authorization cancellation take place? I returned the car at Rome Airport on June 3rd. It's been 31 days and 1200 euros haven't been lifted yet ? Italy Q&A