Can anyone tell me if you have received a fine notice from the car rental company after returning the car? They said I was fined for speeding, but they didn't say how much, and then the customer service asked me to wait for a registered letter from the post office, but I don't even know if the mailing address provided by the car rental company is correct... What do you guys usually do in this situation ? Italy Q&A
Have been back in the country for more than a month, received a notice of traffic violations in restricted areas from the car dealership, and was charged more than 50 euros in handling fees. It is said that the fine needs to be paid after the traffic authority sends the official fine notice. How much is the fine amount ? Italy Q&A
Folks, I have a question. Has anyone had their refund processed, but then their credit card was charged again? This suggests that the refund company did not receive the corresponding documents, but I am sure that I processed them at the airport and each item was verified. Do you know where to file a complaint about Aut Planet ? Italy Q&A
Can I ask, I received an email from Hertz saying I had a violation, in August, speeding on the way back to Milan, the credit card was charged a 31 euro handling fee, what should I do afterwards, how to pay the fine, thank you ? Italy Q&A
My car rental order was for basic insurance, but after returning the car, the rental fee was almost three times the order amount. When I asked the customer service, they said the extra was insurance (insurance added by the car rental company on their own). Has anyone encountered this situation before? How was it finally resolved ? Italy Q&A
Hello everyone, please help. I mistakenly exited at the Telepass exit on the highway from Milan to Vimmercat. How can I make up for it? Can the car agency help deduct it? I also can't get through to the other side by phone. Thank you ? Italy Q&A
Thank you for your response. I just inquired about the mobile phone card sold on Taobao not supporting text messaging. According to the prompt, if entering a restricted area while driving, you need to purchase a pass from a local convenience store and send it to the traffic management department. I wonder how other travelers who have been there handled this situation ? Italy Q&A
Hello everyone, from Milan to Zermatt at the beginning of October. I am looking at the data and it says the road goes through the mountains. Are there any seniors who have been there before? How is the route, and is there snow ? Italy Q&A
Hello everyone, I just asked a seller on Taobao about the shipping of a Vodafone phone card. The customer service said they can only ship it 5 days before departure. Since this card needs to receive signals, it can be shipped now, but it cannot be answered. Is this the case ? Italy Q&A
Excuse me, is there a ferry or shuttle bus to Capri Island? I feel like the attractions on Capri Island are scattered, so is it necessary to drive to see more attractions ? Italy Q&A
Can anyone please tell me why, when buying tickets on the Tiětì website without logging in, you are always asked to enter an ID and password after scrolling all the way down? This doesn't seem to be the place to enter a credit card number ? Italy Q&A
Hi everyone, I'm driving a Fiat 500, a diesel car, and my fuel gauge has popped up this reminder. I think it's asking me to add some kind of urea liquid, but I'm not quite sure. Can anyone help me out? If I do need to add this liquid, who's responsible for the cost? Any advice would be greatly appreciated. Thanks! ? Italy Q&A
Seeking advice from the experts in the group, I am planning to drive from Geneva to Venice. My first stop is in Chamonix, France to take a look at the mountains, and then I will be driving through Italy. Besides Milan, are there any other places worth visiting along the way? Please recommend some ? Italy Q&A
One question, which car rental company is better in Tuscany? The Europcar I booked in Florence yesterday was told that the branch had no cars, and the order was cancelled and rebooked ? Italy Q&A
Do you drive to Amalfi by yourself ? Italy Q&A