Hi everyone, have you picked up a car at the Munich central station branch? Is it easy to get to the store from the train station, and is it easy to get from the store to the parking lot? I'm bringing a child and a big suitcase, so I'm worried it might be inconvenient ? Germany Q&A
I also encountered this. When picking up the car, I was inexplicably charged 15.01 euros. When I asked the platform, they said it was for emergency road rescue insurance. I was puzzled because the rental company never mentioned anything about insurance. Why do they have this item ? Germany Q&A
Hello, I filled up at an unmanned gas station (Frankfurt Airport drop-off point). I input 100 euros but was only charged 46 euros. The credit card notification showed a consumption of 100 euros, so will the 54 euros be refunded ? Germany Q&A
Can experienced circle friends tell me: I rented a car from Europecar, picked it up at Munich train station and returned it at Frankfurt Airport. I wonder if the time for returning the car is completely inflexible? Will I be charged an extra day's car rental fee as long as I'm late, even by half an hour ? Germany Q&A
I plan to drive to Germany in mid-July, and I plan to take a train from Berlin to Munich to pick up the car and then drive to Cologne. I'm not confident about taking the train as I've never done it before. Can anyone give me some advice ? Germany Q&A
Thanks for the friends who answer. I can rent any car when I pick up and return the car in Munich, so I will check if the country I need to go to will be changed when I fill in the missing information on the car rental page ? Germany Q&A
Car rental in Germany scratched and only chipped paint. I was charged 850 euros, saying pre-authorized and the actual repair cost will be deducted later. After returning to my home country, I received the repair bill, and 850 euros were used up, feeling like the car had undergone a major overhaul. I wonder if anyone has encountered such a thing ? Germany Q&A
The car I rent is from Europcar at Frankfurt Airport. There is no mention of when I can go to Switzerland or Austria on the rental voucher. I am not sure if there will be additional charges when I pick up the car. I think it's a trap ? Germany Q&A
Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A
I have a question. When we picked up the car, we charged more than 50. I didn't understand what this money was for. Was it a deposit for the last box of oil, or did it mean that we didn't have to return the full amount we borrowed? Have any of you encountered this situation ? Germany Q&A
Before returning the car, do I need to clean the car? Where should I clean the car? Also, when we picked up the car, we purchased a service that requires us to pay some money upfront and allows us to borrow without returning the full amount. Does anyone know what we need to pay attention to for this service ? Germany Q&A
Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
Do I need to wash the car when returning it? Many people say no, but there are also car owners who have been charged cleaning fees and management fees, saying they were ripped off. I think it's up to your own judgment! If it's too dirty, washing it won't cost much. This is not a reason for certain car rental companies not to charge you ? Germany Q&A
I forgot where I saw it about the ticket issue. It was said that if you repeatedly search for the same destination within a certain period of time, the ticket price will go up. Later, I tried it and found that it really went down after a few days. It is said that it is the system's response based on the data in the background ? Germany Q&A