We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A
How to distinguish between glass damage caused by splashed stones and sand and stone damage caused by natural disasters such as sandstorms ? Iceland Q&A
Friendly reminder to future car renters, be sure to inspect and take multiple photos when picking up the car. When I picked up the car, I found a damage (scratched wheel hub) that was not listed on the rental agreement. I asked them to confirm, and it turned out there were actually more damages, but they didn't care about the smaller ones. However, when I returned the car yesterday, they found another scratched wheel hub on a different tire, but I completely don't remember that tire being scratched. The key is that we took photos of all the other tires when picking up the car, except for that one which we missed... And the lighting was very dim when we picked up the car, so I really don't remember if we looked closely at that one ? Switzerland Q&A
It's really annoying to return the car in Salzburg. On the afternoon we arrived, we happened to meet an Austrian holiday, and everyone was off work early. Then we tried all kinds of ways to return the car by ourselves. The next day, we received an email saying that the left rear hub was damaged, so we rushed to the return point. They said the car had already been rented out. Yesterday, we received an email saying that we had to pay 320 euros in compensation. It's really not worth it! Fortunately, the insurance can be compensated, so be sure to buy insurance, otherwise you don't know what will happen ? Austria Q&A
Hello everyone, please ask me, last night when driving, the tire rubbed against the curb, the tire surface was slightly damaged but did not affect driving, do I need to report it to the police or the car dealership? I bought a domestic super comprehensive insurance ? United Kingdom Q&A
Can I ask everyone, when I picked up the car, I told the Herd staff that I had bought comprehensive insurance, but she told me that if the car was damaged in any way, I would have to pay 5200 New Zealand dollars, and said that it was all the same, just let me sign, is it really like this ? New Zealand Q&A
I collided with a motorcycle in Langkawi. The front bumper was damaged, and the front of the other motorcycle was also damaged. The staff at the garage asked me to pay for the repair fee and the cost of repairing the motorcycle. Can insurance compensate for it? I only have third-party liability insurance ? Malaysia Q&A
No insurance. If there is damage to the car, will it be deducted when returning the car? I didn't quite understand when I returned the car just now, and they didn't ask me to swipe my card again. Will it be automatically deducted from my credit card after I return to China ? United Kingdom Q&A
I rented a car from ezi in Auckland and bought full insurance. They said if there is any damage, I need to pay up to 3500 first and then claim it in China ? New Zealand Q&A
Will any damage on the slip you finally received be written ? Switzerland Q&A
If an accident occurs, does the driver need to pay for compensation for lost wages ? Thailand Q&A
The question to be considered is: what should I do if my credit card limit is used up when I need to consider the cost of serious vehicle damage, and should I still pay it off ? United Kingdom Q&A
Can't the damage to the windshield be compensated under the glass part of the comprehensive insurance ? Iceland Q&A
Is there anyone who has experienced a one-sided scrape? My car has two dents, and I don't know if they will deduct the deposit or something similar. Does anyone know ? Taiwan(China) Q&A
If you think your explanation is above the requirements of both countries' officials, you can take your chances, but you cannot use it to mislead others, which will harm others. Right ? Austria Q&A