Can anyone who has returned a car at Munich Airport share their experience? Will they inspect the car in person or just take the keys and let us go? Will they provide us with a receipt? Will the deposit we paid earlier be refunded immediately ? Germany Q&A
Ask, I pick up the car in Frankfurt, the last one third of the journey is in Belgium and the Netherlands, do I need to explain to the rental company when I pick up the car? Will there be any additional fees ? Germany Q&A
Car rental in Germany scratched and only chipped paint. I was charged 850 euros, saying pre-authorized and the actual repair cost will be deducted later. After returning to my home country, I received the repair bill, and 850 euros were used up, feeling like the car had undergone a major overhaul. I wonder if anyone has encountered such a thing ? Germany Q&A
Do you have a senior driver? The car I rented two days ago showed check oil level (check oil level) △ yellow light while driving halfway today. What should I do? Will I be fined when I return the car if I ignore it ? Germany Q&A
Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A
Is there a package to choose from? When renting a car in the United States, there is a package that pays 33 US dollars and returns the car with an empty fuel tank, which is very convenient. Are there any cheap packages to buy in advance in Germany ? Germany Q&A
May I ask which type of location tends to have a shortage of car models and therefore needs more opportunities for upgrades, such as train stations? Because I only want to drive one type of car and don't really want to switch to others ? Germany Q&A
Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
And what is the criterion for determining whether a violation occurs when driving in Germany? Are there no cameras on the road, or does the car rental company review the driving record to determine whether there is a violation record ? Germany Q&A
Hello! I parked my car overnight at a parking meter on Stuttgart's streets for the first time. Can you tell me how Germany's parking meter fees are regulated? Thank you ? Germany Q&A
The car rental company said they provide all-season tires, not snow tires. Can they be used in Germany during the winter when it snows? I would like to ask all of you for advice ? Germany Q&A
What is the location surcharge? Some people say it is the airport construction fee, but I did not pay this fee when renting a car at other countries' airports ? Germany Q&A
Excuse me, do I need to modify the address on the traffic fine receipt when picking up the car from the dealership? If not modified, where will it be sent ? Germany Q&A
How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A