My car rental order was for basic insurance, but after returning the car, the rental fee was almost three times the order amount. When I asked the customer service, they said the extra was insurance (insurance added by the car rental company on their own). Has anyone encountered this situation before? How was it finally resolved ? Italy Q&A
Have anyone rent a car from Hertz? We rented a diesel car, a small hole next to the fuel tank, needs to add Ad Blue, we added water, now the engine shows to stop running after 300 kilometers, do we have to repair it by ourselves or call for rescue? This should be considered as an accidental man-made, not sure if the insurance will cover it ? France Q&A
When I picked up the car, they asked me if I wanted to add glass and tire insurance. They said it wasn't included in the insurance. It was 4 dollars a day excluding tax. I bought it considering it was a new car ? Canada Q&A
I'm going to drive in Australia in mid-October. I really want to go to Kangaroo Island. However, the car rental company doesn't allow me to go to the island or reminds me that the insurance is invalid, with many reasons. Can anyone give me some advice ? Australia Q&A
Excuse me, I'm returning the car today, but the paint on the back bumper is cracked. I can't remember where I hit it. How should I handle it? I bought insurance. How should I claim ? United Kingdom Q&A
Hello everyone, I would like to ask if I need to buy full insurance when renting a car. I noticed that full insurance is very expensive in Queenstown. I am planning to go to New Zealand at the end of August, is it considered the peak tourist season? Do I need to book hotels and tickets in advance ? New Zealand Q&A
Hi, does anyone rent a car from Germany budget? The door handle was scraped and the paint was exposed when driving. After checking, the insurance does not cover it. I want to ask how much it will cost if reported to the car rental company ? Germany Q&A
Hello, I wonder if there are checks when passing through Northern Ireland from Ireland. I just found out that the car I rented cannot pass through. Will my insurance not cover it, or will there be inspections that block me from passing ? Ireland Q&A
Mainly it's about the ferry, they say insurance doesn't cover on the ferry. Anyway, the customer service is a bit vague, keep saying whether the car is covered or not, even with extra payment it's not allowed ? Greece Q&A
Insurance is something that can be insured. Once it is broken, it means that you have to deal with this problem the day before. Call the police, change the car. If there is no garage nearby, can you only wait for the garage to send the car over ? United States Q&A
I collided with a motorcycle in Langkawi. The front bumper was damaged, and the front of the other motorcycle was also damaged. The staff at the garage asked me to pay for the repair fee and the cost of repairing the motorcycle. Can insurance compensate for it? I only have third-party liability insurance ? Malaysia Q&A
We rented a car from Alamo this time. I wonder if picking up the car and returning it will be very troublesome, such as adding insurance when picking up the car and checking if the fuel is full when returning it. ? Switzerland Q&A
Please consult friends with driving experience in New Zealand. After renting a car in New Zealand, only the renter can drive the rented vehicle. If the accompanying person also has a New Zealand driving qualification, how to apply for a driving permit with the car rental company? (I heard that insurance will not compensate if a traffic accident occurs while driving without permission from the car rental company). Thank you ? New Zealand Q&A
No insurance. If there is damage to the car, will it be deducted when returning the car? I didn't quite understand when I returned the car just now, and they didn't ask me to swipe my card again. Will it be automatically deducted from my credit card after I return to China ? United Kingdom Q&A
Is anyone planning to go to Phillip Island to see the penguin parade today? I have bought the tickets but haven't planned the trip. It's too far, so if anyone is driving there and wants the tickets, please contact me. I am selling the tickets at a very low price ? Australia Q&A