Just a reminder for everyone, if you rent a diesel car, make sure to check if it has AdBlue (Diesel Exhaust Fluid). You can check the remaining amount on the car's computer. I had to add 5L myself during the trip, although it's not expensive (25TL), not every gas station has it ? Turkey Q&A
Yeah, it's quite tense, so I tried a company that specializes in urgent services, but I'm not sure if it will work out because I submitted my visa application myself. It's difficult to find urgent services once the visa has been submitted to the embassy ? Iceland Q&A
Please help: I saw a post saying that when refueling at gas stations in Iceland, magnetic stripe cards cannot be used and chip cards must be used. There are also those who say they can. What is the specific situation ? Iceland Q&A
Excuse me, a couple driving in Canada, both can drive, but when renting a car, they don't want to buy an additional driver because it's expensive. On the road, 90% of the time one person drives, and occasionally the other person may drive. Will there be a problem with this ? Canada Q&A
Excuse me, my flight arrives around 9 pm in the evening, so I don't rent a car on the same day and plan to rent it the next day. But what should I do if there is no airport shuttle to my hotel that night? What time does it get dark in Iceland in the evening? I'm going to Iceland in early August. Thank you all ? Iceland Q&A
I filled up at a French TOTAL gas station twice, a total of 62 euros, but was actually charged 236 euros from my credit card. What's going on? Has anyone encountered this before? How can I file a claim to recover the money ? France Q&A
I received a deduction SMS as soon as I placed the order and reserved, and then received another final price message after arriving at the destination. When I called the customer service, they said that I should only be deducted once in the end? I can only wait for the credit card bill to come out and see.. ? Malaysia Q&A
Rented a car from Avis in Spain and accidentally bumped into the garage when entering and exiting. The customer service said that Avis would compensate for it, but you must call the police first. Have you encountered this situation before? What should I do after calling the police ? Spain Q&A
Customer service has called many times, and they all say they can't reach them. I'm afraid I won't make it in time for the 7:30 am flight tomorrow. I want to ask if any of you have encountered this before ? New Zealand Q&A
Address was required to be left in English, so I just wrote it. International express is estimated to be unable to receive it. Is there any website that can check expressway or traffic fines in advance, and pay the fines in advance? Thank you ? Germany Q&A
On the highway EP-2 from Barcelona to Zaragoza. Got punctured tyre at the rest stop and then continued on the highway. Someone in a yellow vest pretending to be a police officer helped us. Drove us to the side of the road and then robbed all our backpacks, big loss. Called the police, they said not to rest at that section's rest area, bad guys are watching. If you get a flat tyre, lock your car doors, call the police, wait for the rental car company to rescue you. This happened on January 29, 2020, hope more drivers see this and be careful to avoid it. If possible, don't drive. Flying is safer on that route ? Spain Q&A
Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
My car rental order was for basic insurance, but after returning the car, the rental fee was almost three times the order amount. When I asked the customer service, they said the extra was insurance (insurance added by the car rental company on their own). Has anyone encountered this situation before? How was it finally resolved ? Italy Q&A
Ich habe nach meiner Rückkehr aus Spanien bereits eine zweite Verwarnung erhalten. Die erste wurde mir von der Autovermietung mit einem Zahlungslink zur Verfügung gestellt. Es handelte sich dabei um eine Buße in Höhe von 200 Euro, die innerhalb von drei Tagen beglichen werden musste, um eine Ermäßigung auf 100 Euro zu erhalten. Allerdings musste auch eine Gebühr in Höhe von einigen Euro entrichtet werden. Die zweite Verwarnung ist etwas komplizierter. Sie scheint direkt von mir zu bezahlen zu sein, und ich weiß nicht, wie ich vorgehen soll. Auf dem Bußgeld ist auch keine Bankverbindung angegeben. Ich bin derzeit im Kundenservice ? Spain Q&A
Ck shuttle bus cannot drive in the central area of ck in advance from 10:30 in the morning to 3 in the afternoon. If you want to go from the public drop-off point to a hotel in the city, you can only walk, which can be quite painful, mainly because of the luggage. Have you ever encountered this problem ? Austria Q&A