Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
Drop off the car at Frankfurt airport and there will be staff waiting in the garage to check the car. Do you still need to park the car and go to the counter ? Germany Q&A
Did anyone check the car when I returned it at Munich main station today? I just handed in the key and paid the deposit. Did everyone do it like this ? Germany Q&A
Can anyone who has returned a car at Munich Airport share their experience? Will they inspect the car in person or just take the keys and let us go? Will they provide us with a receipt? Will the deposit we paid earlier be refunded immediately ? Germany Q&A
You're welcome. A bill of lading and receipt are required from any garage ? Germany Q&A
Order pick-up is at T1. May I pick up at T2? Thank you ? Germany Q&A
Is there any charge for returning the car three hours in advance ? Germany Q&A
Do you guys print the delivery order when you pick up your car ? Germany Q&A
How is the seating space and handling of this car for three people ? Germany Q&A
Is the vehicle deposit a real deduction or just a pre-authorization deduction ? Germany Q&A
Do you need to pay extra to return the car at a different location ? Germany Q&A
Do you have 25 euros impound fee at the end of rental ? Germany Q&A
I have comprehensive insurance, which includes car, personal, and financial insurance. If my luggage is unfortunately stolen, how can I prove the value of the items inside ? Germany Q&A
There is a car dealership, someone to greet, check the condition of the car, and give him the key ? Germany Q&A
What about the condition of the car ? Germany Q&A