We only plan to drive in Germany, now I heard from the group that to go to King Lake, we need to pass through a small part of Austria, do we need to inform the car rental company to leave the country ? Germany Q&A
Do you have experience renting a Volkswagen Caravelle 9-seater MPV? Is the seating arrangement 2+2+2+3? We are 8 people with 6 20-inch suitcases. Will it fit? How much is the deposit charged by the car rental company? Thank you ? Germany Q&A
Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A
Hello everyone. Can I use the translation provided by the rental car for Road trip in Germany, Switzerland and Austria with just a driver's license? I used to check the guide and it said I needed to find a sworn translation ? Germany Q&A
I'm driving to Germany, Austria, and the Czech Republic by myself next month and have processed the translation and certification of my international driver's license on the website. Is this only recognized by car rental companies? If the traffic police check, will this be useful ? Germany Q&A
Can the car rental company help to pay the fine if you violate the traffic regulations in Germany? I heard that if you don't pay the fine, you will be listed as a blacklisted person and will not be able to enter next time ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
The car rental company asked me to submit my address, and I gave them the address on my driver's license. How was I supposed to know they were going to mail me a ticket? And I gave them my email address, so why didn't they just email it to me? Shipping international express is expensive, and it still has to be charged to us. Making such a simple thing so complicated! And then blaming us for bad credit in the end ? Germany Q&A
In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A
17-day tour, Berlin - Hamburg - Hanover - Cologne - Frankfurt - Heidelberg - Wurzburg - Rothenburg - Kitzingen - Augsburg - Fussen - Munich - King Lake - Zugspitze - Lake Constance - Lake Titisee - Baden-Baden - Stuttgart - Nuremberg - Bamberg - Dresden - Berlin. If you go to all of them, is there a better route? Please guide me, you big god. Must be decided, urgent! ? Germany Q&A
Seventeen day trip, Berlin - Hamburg - Hanover - Cologne - Frankfurt - Heidelberg - Würzburg - Rothenburg - King's Castle - Augsburg - Füssen - Munich - Königssee - Zugspitze - Lake Constance - Lake Titisee - Baden-Baden - Stuttgart - Nuremberg - Bamberg - Dresden - Berlin. Is there a better route if you go to all of them? I would appreciate it if a senior could guide me ? Germany Q&A
We are a seventeen-day tour, Berlin-Hamburg-Hannover-Cologne-Frankfurt-Heidelberg-Wurzburg-Rothenburg-Kinsberg-Augsburg-Fussen-Munich-King's Lake-Zugspitze-Bodensee-Titisee-Baden-Baden-Stuttgart-Nuremberg-Bamberg-Dresden-Berlin. If we go to all these places, is there a better route? Can any expert guide us ? Germany Q&A
Is this car a gasoline car or a diesel car ? Germany Q&A
How about this car ? Germany Q&A
Help, on June 22nd, I was driving in Germany from Berlin to Munich and the King's Lake. When I rented the car, there was a pre-authorization of 124 euros. After returning to my country, I checked at the end of July and found that it had been unfrozen, so I thought everything was fine. However, on August 6th, the bank called me and informed me that there was a pre-sale right of around 29 points, which they said was the handling fee of the car rental company. It should be due to a traffic violation, and the German police will send a notice of violation to the address I provided in my country. I don't know how to pay the fine. Also, the address I provided is my driver's license address, which has been demolished, so I won't be able to receive any notification. How can I pay the fine, and what are the consequences if I don't pay it ? Germany Q&A