Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A
Hi everyone, I want to return the car at Nuremberg train station on Monday morning, and drive from Bamberg. Will I get caught in the morning rush hour? How early do I need to leave? Thank you ? Germany Q&A
I'm renting a car in Germany and passing through Switzerland. Is there an extra charge for crossing the border? Is this something the car rental company charges? Is this the same as the highway toll I buy at the gas station ? Germany Q&A
If I rent a car from Sixt in Germany and drive to Austria, should the car rental company provide the Austrian highway toll or do I need to buy it myself ? Germany Q&A
Can I drive the car out in the morning of the 27th if I finish the car pick-up procedures at the airport on the 26th, in order to save parking fees ? Germany Q&A
Do we need to park the car outside the town and walk in when driving the Romantic Road and Fairy Tale Road in late September? How to park in towns along the way ? Germany Q&A
I plan to rent a car at Frankfurt airport. During the trip, I will visit Switzerland and Austria, and finally return to Frankfurt airport. Are there any restrictions on the vehicle? Will there be additional fees? What are the requirements for my driver's license ? Germany Q&A
Excuse me, is parking on the side of the road self-service payment, and do you leave the receipt on the car glass ? Germany Q&A
Sixt Frankfurt airport, we return the car tomorrow. The car has some scratches and a damaged headlight. Has anyone dealt with similar things before? Do you know how long it will take ? Germany Q&A
Can you tell me about the speeding fine information? I have returned the car for more than 10 days, but I haven't received any notice of the fine ? Germany Q&A
I'm driving to Germany, Austria, and the Czech Republic by myself next month and have processed the translation and certification of my international driver's license on the website. Is this only recognized by car rental companies? If the traffic police check, will this be useful ? Germany Q&A
Did anyone check the car when I returned it at Munich main station today? I just handed in the key and paid the deposit. Did everyone do it like this ? Germany Q&A
Can I ask if I rent a car in Cologne, Germany and return it in Munich for a total of 16 days. In the middle, I will pass through France, Switzerland, Italy, and Austria for about 10 days, and I will be charged a lot of border-crossing fees ? Germany Q&A
Is it not possible to go to the Czech Republic with an international translation certification? Will it be checked if you go ? Germany Q&A