Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
And what is the criterion for determining whether a violation occurs when driving in Germany? Are there no cameras on the road, or does the car rental company review the driving record to determine whether there is a violation record ? Germany Q&A
Hello! I parked my car overnight at a parking meter on Stuttgart's streets for the first time. Can you tell me how Germany's parking meter fees are regulated? Thank you ? Germany Q&A
The car rental company said they provide all-season tires, not snow tires. Can they be used in Germany during the winter when it snows? I would like to ask all of you for advice ? Germany Q&A
What is the location surcharge? Some people say it is the airport construction fee, but I did not pay this fee when renting a car at other countries' airports ? Germany Q&A
Excuse me, do I need to modify the address on the traffic fine receipt when picking up the car from the dealership? If not modified, where will it be sent ? Germany Q&A
How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A
Hi everyone, I want to return the car at Nuremberg train station on Monday morning, and drive from Bamberg. Will I get caught in the morning rush hour? How early do I need to leave? Thank you ? Germany Q&A
On the expressway, the speed limit is 80-100. I'm driving at a speed, but I keep getting flashed by the car behind me. Everyone is driving faster than me. What's going on ? Germany Q&A
When picking up the car, what should be paid attention to? In addition to checking for scratches on the exterior, what other items should be checked? Thank you! Triangle board, fire extinguisher ? Germany Q&A
If you go to the city center of Munich, where is it convenient to park the car? Some people say it is convenient to park at Olympic Park, but Google Map says parking at Olympic Park is also inconvenient ? Germany Q&A
Can I directly transfer to Prague by bus after returning the car at Munich airport? Or do I need to go to the city center? Do you know the information about the last bus ? Germany Q&A
Does the train ticket from Zermatt to Gornergrat and the cable car ticket from Zermatt to the glacier paradise have to be bought separately? Are there any combination tickets sold for the two ? Germany Q&A
If I temporarily park in the Black Forest in Germany, with my luggage in the car, and I get out to play or eat, will someone break the window and steal my luggage ? Germany Q&A