Please help, I bought a Swiss Half Fare Card e-card on the official website of Swiss Pass (https://www.swiss-pass.ch/swiss-half-fare-card/) and only received an email reply. There is no PDF attachment, what should I do? It's been two hours already ? Switzerland Q&A
I encountered a problem again. I have rented a car from Avis, but suddenly received an email today saying that a driver's license and authentication certificate are not allowed. I have paid the fees in full, not a guarantee reservation. What should I do now ? Austria Q&A
Hello everyone, I would like to ask, after the online status shows that the visa has been approved and a message is received requesting the original passport, will the embassy send a formal email notification to go and get the visa processed ? Canada Q&A
Why is the liability to the third party not specified as 1 million US dollars in the AIA TPL insurance policy? Is there another policy? Where can the electronic insurance policy be downloaded ? United States Q&A
I rented a car in Germany last year, and the car rental company didn't charge the border fee, but I could buy the expressway ticket before crossing the border. This year, when I rented a car in the Czech Republic, the car rental company said they would charge 36 euros for the border fee, and I would have to buy my own expressway ticket. Why is this? Is the Czech Republic and Germany different? Or has the car rental company already paid the toll? Who knows ? Czech Republic Q&A
Seek advice from friends in the group, I received a fine for driving in Spain, and the rental car company notified me by email. I missed the online payment deadline because I checked the email late. I asked the car rental company and they replied that they couldn't arrange the payment for the fine at the moment. They said I have to wait for the fine to be sent to my home, and then they will help me arrange the payment again. I'm a bit confused about this operation because I have already returned to my country. Can the fine be sent to me? If I keep not receiving it and can't pay, will it affect my future visa application or entry into Europe ? Spain Q&A
It's really annoying to return the car in Salzburg. On the afternoon we arrived, we happened to meet an Austrian holiday, and everyone was off work early. Then we tried all kinds of ways to return the car by ourselves. The next day, we received an email saying that the left rear hub was damaged, so we rushed to the return point. They said the car had already been rented out. Yesterday, we received an email saying that we had to pay 320 euros in compensation. It's really not worth it! Fortunately, the insurance can be compensated, so be sure to buy insurance, otherwise you don't know what will happen ? Austria Q&A
Can anyone tell me if you have received a fine notice from the car rental company after returning the car? They said I was fined for speeding, but they didn't say how much, and then the customer service asked me to wait for a registered letter from the post office, but I don't even know if the mailing address provided by the car rental company is correct... What do you guys usually do in this situation ? Italy Q&A
The car rental company asked me to submit my address, and I gave them the address on my driver's license. How was I supposed to know they were going to mail me a ticket? And I gave them my email address, so why didn't they just email it to me? Shipping international express is expensive, and it still has to be charged to us. Making such a simple thing so complicated! And then blaming us for bad credit in the end ? Germany Q&A
Dear car friend, I have a question. Do I need to pay a transit fee when I rent a car from Madrid, Spain to Lisbon, Portugal, and then to Seville, Spain? If so, how much is the transit fee? Also, I heard that the Portuguese highway 'Via Verde' has a toll collection system that requires renting an electronic device. Can the car rental company in Madrid, Spain provide this device ? Portugal Q&A
Do any of your friends have experience of transferring and staying overnight in Abu Dhabi? If you book a hotel in the city center when transferring in Abu Dhabi, can you only leave the country with a passport, or do you need to apply for an electronic visa in advance? I saw on Etihad Airways website that you still need to apply for a 48-hour transit visa ? Turkey Q&A
When returning the car by self-service, the previous email said to just put the car keys and contract inside, but I just read the return instructions and it says to keep the contract with you in case of any dispute over charges. So, I want to ask everyone, is it necessary to put the contract when returning the car by self-service? This is my first time renting a car and I have a lot of doubts ? Norway Q&A
Seeking advice: After driving in Spain for a month, I received a parking ticket and a letter. The letter says that the fine management fee will be deducted from my credit card by the car rental company, but how do I pay the fine? Will it also be deducted directly from my credit card, or do I have to pay it myself? How do I pay it? Where do I pay it? Seeking help from all the driving experts, thank you very much ? Spain Q&A
Where to rent a car? Airport, sometimes you will encounter a lot of people queuing, city stores, the number of people will not be more than the airport, but the car model selection is less. The procedures handled are basically the same, and your information such as passport number, basic information of driver's license, home address, email address, etc. must be registered ? Germany Q&A
About hotel payment in Euro and Lira, I have been struggling for a long time. The booking order is calculated in Euro, and then I emailed the hotel and they said they accept both Euro and Lira. I don't know which currency is more cost-effective for us. Later, I remembered that I can use my credit card, which is a multi-currency credit card. Then I stopped worrying ? Turkey Q&A