Hi everyone! When placing an order for renting a car, if the pick-up time is set too early, what should I do? What will happen if I pick up the car later? Will there be no car or will I have to pay extra money ? Canada Q&A
Can you tell me if you have encountered this situation when picking up the car? At the time of picking up the car, they said the car was still on the road and asked us to wait ? Spain Q&A
Thank you! I actually used two and a half days, but I was charged for three days, so I won't go over, but I'm not sure if I can arrive at the pick-up and drop-off location on time ? Germany Q&A
Can anyone tell me how long does it take to clear customs and collect luggage in Oslo? Two hours should be enough to re-check baggage for a domestic flight within Norway, right ? Norway Q&A
I got a refund of GBP at T4, and I chose to receive GBP. I only had a refund of 125 pounds originally, and I was charged 10 pounds in fees. I wonder how much you were charged ? United Kingdom Q&A
I reserved a car to be picked up at 10 am and returned at an unspecified time. If I get the car at 9 am, do I need to return it at 9 am as well ? United Kingdom Q&A
Can the car rental company in Spain delay the pick-up time? For example, I reserved it for 9:30. Can I pick it up at 2:00 ? Spain Q&A
Whoever borrowed a goldcar car, paid at the store, fully insured, picked up the car at the garage, where do you return the car, to the store or the garage ? Spain Q&A
The car dealership says that a pre-authorization amount of NZD 200 + local taxes + the amount you need to pay when you pick up the car is required. Are local taxes not included in the rent ? New Zealand Q&A
If one person drives when picking up the car, can't they switch drivers halfway through? If you didn't apply for two people to drive at first ? United Kingdom Q&A
Excuse me, when picking up a car at a store, do I need to enter a password for the pre-authorization of the deposit credit card? Thailand is prone to credit card theft, so I'm a bit afraid ? Thailand Q&A
The service staff took a lot of pictures when I picked up the car. I thought they were professional, so I didn't take any pictures (besides, I thought that since I had full insurance, there wouldn't be any problems if an accident happened). Today, when I returned the car, a different lady looked at it very carefully and found a little damage to the paint. She didn't compare it to the pictures when I picked up the car. She just emphasized that I didn't need to make any payments, but asked me to sign. I wondered if the insurance company was playing some kind of trick ? New Zealand Q&A
Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
Wer kann mir einen Suchbegriff für die Rückgabe des Mietwagens am Flughafen Cizgi geben? Ich befürchte, ich werde es nicht finden können. Auf Google Maps kann ich das Unternehmen auf dem Flughafen finden, aber ist der Abholungsort und der Rückgabeort der gleiche ? Turkey Q&A
In London shopping tax refund: After the customs stamp the tax refund form at the airport, the tax refund form was taken away and not allowed to be put in the mailbox. It has been half a month since returning to the country, and the tax refund has not been received. Does anyone have a similar situation ? United Kingdom Q&A