Can you please send me Sam Butler's email? We booked on the official website and can't advise on the official email. We would like to contact this person to inquire about the refund. Thank you ? Australia Q&A
I'd like to ask: I have reserved a car at the Sydney Airport domestic terminal AVIS for 8:00 PM. However, my flight is expected to arrive at 7:40 PM. There are 4 adults in total, including one 80-year-old senior. In this case, do I need to cancel the original order and change the pick-up time ? Australia Q&A
Can I inform the rental company in advance that there will be two drivers for 5 days and only one driver for the other 10 days? Can the second person only rent for 5 days ? Australia Q&A
Everyone should definitely not rent Melbourne's Extreme Car Rental. It's really bad. They don't wash the car at all. The boss has a terrible attitude. If you ask if you can change the vehicle or wash the vehicle, they will directly say which car wash to go to. In the end, they directly asked me to cancel the order. Really, everyone, don't want to affect your mood and disgust yourself, definitely don't rent their car ? Australia Q&A
I checked the reservation. I live in the Albayzin district in Granada and the room's balcony overlooks the Alhambra. Is it easy to drive in there ? Spain Q&A
How do you handle it if the name of only one person is shown on the hotel booking order for a family of three? Just submit it as it is ? Switzerland Q&A
Renting a car one day later than the scheduled return time and returning it, should you cancel and re-order, or continue to order and reserve based on the original time ? New Zealand Q&A
Arrive Christchurch on Mar 1, heading for South Island. Are there any itineraries similar to mine? The hotel in Tekapo Lake on Mar 11 is fully booked. Do you have any suggestions on where to stay that is relatively close ? New Zealand Q&A
Did you downgrade us from M group to N group? The price remained the same, why ? Germany Q&A
Hello everyone, I would like to ask if getting the car one hour later than the booked time at the airport will have any impact? Do I need to notify the car rental company in advance ? United States Q&A
Does anyone know how to cancel a hotel on booking? I applied for a cancellation but the hotel replied that it is non-refundable. The customer service of booking said they would reply within 24 hours but no one has replied at all. The check-in time is approaching soon ? Australia Q&A
Can you refund me? Is it the hotel that contacted you to refund? I received an email from booking saying that I could click on a website link to log in and refund, but I couldn't find the refund link in the email after entering the website ? Spain Q&A
I arrived at 12 o'clock today and made a reservation for 12:45. I was surprised that the time seemed wrong because my phone showed it was after 13 o'clock. It turns out the page time was not updated by an hour ? United States Q&A
Have you been to Neuschwanstein Castle recently? I want to book tickets in advance on the official website, but it shows that all the tickets for online booking are fully booked. Can tickets still be bought on the spot ? Germany Q&A
Hello, have you ever taken the ship from Hakata to Rovaniemi and back? If you book the ticket in advance, do you need to show the ticket when getting on the ship, or just the booking code ? Norway Q&A
There are so few cars available for rent during the National Day holiday. I had to rent a Fiat for more than 400 yuan... I don't have other choices. Can I return the car outside business hours on the Hertz official website ? Greece Q&A
Oh my, I just asked my travel agent about the ferry tickets. She said it takes one and a half hours to visit Shallow Bay and the Blue Hole. Is that too short? I also want to book a private yacht. Could anyone who has booked one tell me how much it costs ? Greece Q&A
I encountered a problem again. I have rented a car from Avis, but suddenly received an email today saying that a driver's license and authentication certificate are not allowed. I have paid the fees in full, not a guarantee reservation. What should I do now ? Austria Q&A
Can anyone who has already arrived in Prague confirm that you were asked to present a return flight booking confirmation, travel itinerary, and hard copies of all hotel booking confirmations when entering the country ? Czech Republic Q&A