Today's pick-up was quick and smooth. The only regret is that I booked a Pajero, but when I picked it up, they said they didn't have one and gave me a Prado instead. The car is a good car, with less than 4,000 kilometers of total mileage. Unfortunately, I still want a Pajero. Is there any possibility of exchanging the car ? Australia Q&A
Can someone who has had their credit card unfrozen after renting a car tell me how long it usually takes for the car rental company to unfreeze the card? I've been waiting for almost three months now and the customer service just tells me to be patient [wink]. I rented a car from Hertz. Thank you [rose] ? Australia Q&A
Can you pick up the car at the rental store in Melbourne if you cannot go during business hours when traveling by car in Australia? I'm afraid something might happen and I won't be able to pick up the car on time ? Australia Q&A
Consultation: Do you have to return the car with a full tank of gas? It is said that when you pick up the car, the fuel tank is how much, and when you return the car, you only need to maintain the same amount ? Australia Q&A
I can handle the simple submission of documents in China, but I don't think it's very useful. What I originally meant was that I don't need to rent a car in Brisbane and can just drive my friend's car. Do I need a Hong Kong driving license? Is the International Driving Permit only valid for renting a car from a car rental company, or can it be used to drive a private car? Do I need a Hong Kong driving license? I'm going to Brisbane at the end of June for 10 days, and the person driving is not familiar with driving ? Australia Q&A
Hello everyone, my husband will be the driver when picking up the car from Hertz. However, he does not have a credit card. Can I use my credit card to pay the deposit? (In the past, it was possible in New Zealand and Canada, but not through Car Rental. I wonder if it is mandatory to use the driver's credit card through Car Rental?) Thank you for your answers ? Australia Q&A
Can I ask, I want to rent a car to go to the Great Ocean Road. I am the only driver, I am a girl, I have never been there, and I am still choosing between a small car and an SUV. According to the travel guide, it is recommended to choose an SUV. I am not used to driving an SUV, can a small car be okay ? Australia Q&A
Could you please advise if it is convenient to return the car to the city on the fourth day after picking it up directly from the airport to go to Phillip Island and returning the next day? Or is it better to return the car to the city on the second day after returning and continue driving along the Great Ocean Road, and then return the car to the city ? Australia Q&A
What should I do if I am late to pick up the car and it is after the store's closing time ? Australia Q&A
May I ask if it's possible to exchange the car in advance? Including exchanging the return address that is inconsistent with the original agreement, is it possible ? Australia Q&A
Excuse me, how to solve the Road trip problem to Moon Island, the car rental company does not allow to skip this island ? Australia Q&A
Excuse me, can I rent a car in Australia with this NAATI certificate? Does the validity period next to it have an impact ? Australia Q&A
May I ask why choosing to return the car in a different location can result in a price difference of several times ? Australia Q&A
Can anyone tell me why adding additional drivers when renting a car in Australia incurs all these expensive taxes and fees? Aren't people who have a driver's license supposed to be able to drive ? Australia Q&A
Can anyone tell me how much extra the ferry across the Mornington Peninsula will cost when driving the Great Ocean Road and renting a car ? Australia Q&A