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In case the reserved car model is unavailable, will the car dealership usually charge extra fees for model replacement ?

2 Answers

QEEQ User

Can't say for sure, but it's likely that the original comprehensive insurance purchased will not be valid and additional payment may be required for upgrading.

QEEQ User

No extra fees, but make sure you read the contract carefully. The price you see on the group car rental website may be different from what you pay when you check out. The rental company provides a contract with extra insurance for fuel. You need to read it carefully and pay attention to the return time. I was one hour late and had to pay for an extra day.

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If you haven't picked up the car yet, you can cancel it. If you booked with Avis at Rome Fiumicino, hurry up and cancel. They don't have the car model you booked, their service attitude is poor, and they automatically add insurance through 'upgrading the car model' without your consent. When I went to pick up the car on the 10th, I had to wait for at least two hours, at least! They can give you all the annoying things you can think of when renting a car. The most annoying thing is that I booked an Audi A3, but they claimed to upgrade me and gave me a two-door Fiat 500c instead! How can anyone travel with two large suitcases in a two-door car? Before I got the car, they kept saying it's similar to an Audi and definitely enough. After waiting for two hours, I finally got the car. Do I have to return it and wait for another two hours ? Italy Q&A

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