Dear partners, I would like to inquire about the situation. I applied for a passport on August 4th and have not received any news yet. My family members who have a record of traveling abroad received their visas within 20 working days. Is this normal ?

Not normal, usually signed within 10 days. Australia is actually easy to sign. You can find a travel agency to handle visa applications.

This is very normal. We applied online four people last time, three people got their visas issued within a week, and one person waited for more than 20 days. The reason was that he was called back by the visa officer, and it took the third call to reach the person who submitted the visa application. The visa officer asked some questions and approved the visa three days later. Therefore, the most important thing is to ensure that the phone is always open once the visa application is submitted, otherwise it is easy to be refused. For reference.

And UU is the same