Excuse me, after filling in the information on the self-service machine at the airport, do I still need to queue up to go through customs? What's the use of this machine? Can't I just go straight to the queue ?

United States FAQ

3 Answers

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Need ~ to have a piece of paper with a photo printed on it, which needs to be kept. They want to see

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QEEQ User

If the machine didn't pre-fill the information, the time to pass the checkpoint would exceed 2 hours. Now with the machine, the paper slip given on the plane has also been cancelled. The purpose is still to save time passing the checkpoint.

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B1/B2 visa holders can use the self-service machines to go through customs without having to wait in the line for manual clearance.

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