I checked my bank app today and the transaction mode was "Consumption" for 500 euros. I asked the car rental company repeatedly and confirmed that it was a deposit. I find it strange because the transaction mode should be "Pre-Authorization", right ?

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Eastern Sea

All my pre-authorizations for car rentals and gas are shown as "consumption" in the text message. But after the pre-authorization is cancelled, there is no text message notification. I asked the bank and credit card center, and their response was: pre-authorizations are not actual spending, so there is no such thing as a "refund".