Did you not mention to the car rental agency about exchanging the car when you picked it up ?

Australia FAQ

1 Answer

User avatar
QEEQ User

The car with broken glass should not be given to the customer, which affects driving safety. As for the mileage, there is no regulation, so it cannot be rented. In fact, I reminded everyone on this platform earlier to use your phone light to illuminate the car clearly, because the parking lot is very dark. Some dents and scratches must be recorded clearly and the other party must sign to confirm. Otherwise, your deposit will be frozen and deducted.

Related Questions

Did you wash the car when you returned it? Where did you wash it ? Australia Q&A

2 Answers return the carcar wash

Excuse me, did you wash the car when you returned it? Did you charge for cleaning ? Australia Q&A

2 Answers return the carcar wash

Did you schedule to pick up the car at 9 am tomorrow? Can I pick it up earlier or later ? Australia Q&A

1 Answer

Hello everyone, my husband will be the driver when picking up the car from Hertz. However, he does not have a credit card. Can I use my credit card to pay the deposit? (In the past, it was possible in New Zealand and Canada, but not through Car Rental. I wonder if it is mandatory to use the driver's credit card through Car Rental?) Thank you for your answers ? Australia Q&A

6 Answers depositcredit cardhertzcanada

What should I do if the car rental agency is not working when I want to return the car in advance ? Australia Q&A

3 Answers car rental agencyreturn the car earlyreturn the carrent a car

Today's pick-up was quick and smooth. The only regret is that I booked a Pajero, but when I picked it up, they said they didn't have one and gave me a Prado instead. The car is a good car, with less than 4,000 kilometers of total mileage. Unfortunately, I still want a Pajero. Is there any possibility of exchanging the car ? Australia Q&A

1 Answer pick upkilometerbookingmileagepla

Do you need to rent the expressway fee box when you pick up your car, or does it come with the car ? Australia Q&A

3 Answers pick up the carhigh speedpayment

I don't know if it's the same in Australia. I've never rented there. Or just leave one. There were about 20 of this model to choose from when we picked up the car at the airport in the US, and the car rental company we used was also an economy one, Alamo ? Australia Q&A

1 Answer pick up the carcar modelaustraliaunited statesrent a car

May I ask you all: Today is the first day I picked up my car. I have been driving at a speed limit without exceeding it according to the signs, but almost all the cars have overtaken. When there is only one lane, the cars behind are piled up, which makes me feel very anxious ? Australia Q&A

2 Answers pick up the carspeedingspeed limit

Hi everyone, have you rented a car on Kangaroo Island? Will the car rental company charge an additional fee for crossing the island when picking up the car ? Australia Q&A

1 Answer car rental agencypick up the carkangaroo islandkangaroocross island

How much pre-authorization do you need to swipe when picking up the car, provided that the rental fee has been paid ? Australia Q&A

1 Answer pre-authorizationpick up the carrent a car

I have a question. Did I select the oil before placing the order or not? Is it the same as in China, where you pick up the car with a full tank and return it with a full tank? Otherwise, do I have to pay not only for the fuel but also a service fee ? Australia Q&A

1 Answer procedurehandling feeoilfuel cost

It was about one kilometer after picking up the car from the airport without turning on the lights. The vehicles behind us saw it and kept reminding us, and we only realized it then. Do you know about the fine when you return the car ? Australia Q&A

3 Answers pick uptraffic finereturn the carkilometerairport

Hello, the mudguard in front of the car dropped a little, do you know where it might have hit? I bought the full insurance from the car rental company. Do I need to tell them when I return the car ? Australia Q&A

1 Answer return the carfull insurancecar rental companyrent a car

Recently Answered Questions

Dear experienced driver, is it enough to bring the printed visa paper, passport, and ticket for the trip? Is the visa paper in black and white? Thank you ? Australia Q&A

8 Answers visadriverpassportair ticket

Must it be the credit card of the driver himself? Can only the co-driver with visa be used ? Australia Q&A

4 Answers visacredit cardco-pilotdriverco-pilot

Can I still drive back tomorrow if I have rented a car for two days and my license is probably left in the hotel and can only be retrieved with my ID and passport ? Australia Q&A

1 Answer notarized documentsnotarizationdriver's licensegreat ocean roadpassport

Hello, friends who had a kangaroo accident while driving in Australia a few days ago. How much did you get from the insurance claim after returning to China ? Australia Q&A

1 Answer road tripclaim settlementinsuranceinsurance claimaccident

Hi guys. It's been a month since I returned the car, and there's been no movement on my credit card. Does this mean there were no violations and I'm absolutely safe ? Australia Q&A

1 Answer return the carviolationcredit card

The driver is me. Can I use my family's credit card to pay the deposit? Thank you all, ... ? Australia Q&A

2 Answers depositcredit carddriver

I hit a tree when I was driving in Australia during a sharp turn. The police said I was driving carelessly, but they wouldn't give me a ticket. The car rental company said I was driving illegally and wouldn't cover the damages. Is there anything I can do ? Australia Q&A

1 Answer traffic ticketscar rental agencyclaim settlementviolationpolice

Will they check your driver's license when you rent a car? Can the driver use a visa card belonging to a friend ? Australia Q&A

1 Answer visadriverdriver's licenserent a car

Can I use MasterCard for pickup car at the site? Or must it be VISA ? Australia Q&A

1 Answer pick upvisamastercardcredit card

Excuse me, if I am stopped by the police for speeding on the road and given a ticket, where should I go to pay the fine? Does anyone know ? Australia Q&A

2 Answers traffic ticketsspeedingpolicepayment