When you picked up the car, you said you were going to the Czech Republic, and then Hertz said it was fine ?

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I didn't mention that I was going to Austria and the Czech Republic when I picked up the car yesterday. He gave me a Volkswagen Scirocco coupe. Can I cross the border ? Germany Q&A

2 Answers pick uptransitcar modelpublicczech

The woman at the counter when I picked up the car this morning first asked about insurance. I said I had already bought it, and it was bought at SIXT, with a deductible of 0 euros. Then she printed out a slip and asked me to swipe my card. In total, it was 650 euros. I said the full amount was prepaid when I booked the car, so why did it cost so much? But she didn't say anything and kept urging me to sign. I wonder if I've been trapped ? Germany Q&A

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I was told to return the car to the Europcar point on the fourth floor when I picked it up, but I don't know how to set the navigation address. Thank you for your help ? Germany Q&A

3 Answers return the carnavigationaddresseuropcarfrankfurt

What does the highway sticker that you need to paste on the car window when entering Switzerland from Germany look like? The car rental company said I had to buy it, but the landlord of the folk hotel looked at my car and said I didn't need to buy it because I already had it. I wonder if I still need to buy it ? Germany Q&A

2 Answers entrycar rental companyhighwaygermanyswitzerland

I will arrive in Frankfurt on the 29th, pick up the car, and drive through the Czech Republic, Hungary, and Austria. Do you have any companions to play with ? Germany Q&A

3 Answers pick upaustriafrankfurtczechhungary

Does anyone know which car rental company will allow me to rent a good car if I am under 24? I thought it was either that you couldn't rent under 24 or that it was not allowed to cross the border into the Czech Republic and Italy ? Germany Q&A

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I have a question. When we picked up the car, we charged more than 50. I didn't understand what this money was for. Was it a deposit for the last box of oil, or did it mean that we didn't have to return the full amount we borrowed? Have any of you encountered this situation ? Germany Q&A

4 Answers pick updepositoil

Excuse me, everyone. I'm going on a honeymoon. Originally, I wanted to go by car, but after hearing what you all said, I think I won't drive by myself. I have 8 days from September 26th to October 4th. I was originally thinking of starting from Frankfurt, going to Prague, Ck, Vienna, Hamelin, Wurzburg, and then back to Frankfurt ? Germany Q&A

1 Answer road trippraguefrankfurtviennawürzburg

I forgot where I saw it about the ticket issue. It was said that if you repeatedly search for the same destination within a certain period of time, the ticket price will go up. Later, I tried it and found that it really went down after a few days. It is said that it is the system's response based on the data in the background ? Germany Q&A

2 Answers air ticket

The car rental company said they provide all-season tires, not snow tires. Can they be used in Germany during the winter when it snows? I would like to ask all of you for advice ? Germany Q&A

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Hi everyone, have you picked up a car at the Munich central station branch? Is it easy to get to the store from the train station, and is it easy to get from the store to the parking lot? I'm bringing a child and a big suitcase, so I'm worried it might be inconvenient ? Germany Q&A

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Help, on June 22nd, I was driving in Germany from Berlin to Munich and the King's Lake. When I rented the car, there was a pre-authorization of 124 euros. After returning to my country, I checked at the end of July and found that it had been unfrozen, so I thought everything was fine. However, on August 6th, the bank called me and informed me that there was a pre-sale right of around 29 points, which they said was the handling fee of the car rental company. It should be due to a traffic violation, and the German police will send a notice of violation to the address I provided in my country. I don't know how to pay the fine. Also, the address I provided is my driver's license address, which has been demolished, so I won't be able to receive any notification. How can I pay the fine, and what are the consequences if I don't pay it ? Germany Q&A

3 Answers traffic fineroad trippre-authorizationprocedurethaw

We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A

2 Answers car rental agencyreturn the carcontractinvoicedamage

Do I need to wash the car when returning it? Many people say no, but there are also car owners who have been charged cleaning fees and management fees, saying they were ripped off. I think it's up to your own judgment! If it's too dirty, washing it won't cost much. This is not a reason for certain car rental companies not to charge you ? Germany Q&A

1 Answer car rental agencyreturn the carmanagement fee

Recently Answered Questions

Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

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How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

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Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

1 Answer transitnotarized documentsclaim settlementnotarizationinsurance

In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

3 Answers car rental agencytraffic fineservicedepositreturn the car

Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

1 Answer traffic ticketspre-authorizationviolationbilldeduct fee

Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

1 Answer traffic ticketsreturn the carviolationbillcar rental company

Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

1 Answer car rental agencytraffic fineeurviolationcredit card

If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

2 Answers full insuranceclaim settlementdrivercertificationcall the police

Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

1 Answer depositreturn the carcredit carddeduct feeeuropcar

Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

1 Answer pick upreturn the carclaim settlementkey