Today arrived at Kapapa, and then Fliggy notified that the hot air balloon was broken the next day and could not fly, and then had to refund me. I had to book a hotel myself, and everyone had to add 600 RMB per person. Have you encountered such a situation ?

2 Answers

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QEEQ User

Can't fly the next day? Or is it just that Fliggy says you can't fly? Are you rebooking for another day? This can't fly means you can't fly at all, and you can't book the same day by yourself. If you book it yourself, it's against Fliggy's rules.

User avatar
QEEQ User

No, I booked through Fliggy and it's more reliable.