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  • Travel Guides > Australia Travel Guides > FAQ

    Or, can I go to the rental company the day before and tell them I need to delay picking up the car, but keep the return time the same ?

    • Return the car
    • Pick up the car
    • Car rental company
    • Rent a car
    Australia FAQ

    1 Answer

    User avatar
    QEEQ User

    Do you contact customer service? Based on my experience, it is generally recommended that you cancel the order and place a new one.

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    I rent a car and need to go through a toll road. Will I have to pay directly myself? Or can I let the car rental company pay for it all at once after I return the car ? Australia Q&A

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    I'm picking up a car at the airport and planning to drive the Great Ocean Road by myself. I plan to return to Melbourne on the third day. The rental location is near Central Station. According to the return time, it should be before 5 pm. I would like to ask if driving from the Great Ocean Road to the Melbourne city center is very congested and will it waste a lot of time? Or where is it more appropriate to return the car? Thank you ? Australia Q&A

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    Hello, the mudguard in front of the car dropped a little, do you know where it might have hit? I bought the full insurance from the car rental company. Do I need to tell them when I return the car ? Australia Q&A

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    Do I need to call before picking up the car? Can't I just go directly to the dealership ? Australia Q&A

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    Can you please tell me if I have to return the car by myself at around 4am on my last day, which is about 2 hours before my flight at 6am. Do I need to call the car rental company in advance and pay extra for this ? Australia Q&A

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    Can I ask if the system will automatically charge one more day if the car is returned at 16:00 instead of 9:00 on the due date, or do I need to inform the rental company in advance? The problem is that the return time is not certain at present.. ? Australia Q&A

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    I would like to ask if the final payment and the rental car pre-authorization deposit need to be paid separately when picking up the car in Perth, or if they can be done together ? Australia Q&A

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    I have a question. Did I select the oil before placing the order or not? Is it the same as in China, where you pick up the car with a full tank and return it with a full tank? Otherwise, do I have to pay not only for the fuel but also a service fee ? Australia Q&A

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    The flight time was wrong and the car rental pick-up time will be delayed by about 3 hours. Do I need to call the store to inform them ? Australia Q&A

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    Could you please advise if it is convenient to return the car to the city on the fourth day after picking it up directly from the airport to go to Phillip Island and returning the next day? Or is it better to return the car to the city on the second day after returning and continue driving along the Great Ocean Road, and then return the car to the city ? Australia Q&A

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    Can you please tell me if this schedule is feasible? I arrive at Melbourne airport at 2pm, pick up the car and head to the Great Ocean Road. Stay in Apollo Bay for the night, drive to the Twelve Apostles in the morning, and return to the Melbourne CBD via the inland highway after lunch. Need to return the car before the shop closes at 6pm ? Australia Q&A

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    May I ask everyone, because I mistook the airport, do I want to delay picking up the car and returning it ? Australia Q&A

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    Just want to ask everyone, do I need to pay any fees to the rental company when picking up the car from Europcar in Melbourne? Such as airport fees and other fees ? Australia Q&A

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