The visa process is very slow, much later than the scheduled pick-up time. I wonder if there is a problem ?

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We spent less than 2 hours from landing to exiting, we were scheduled to pick up the car at 10 o'clock, the flight was delayed for half an hour, we queued for an hour to go through customs, the student visa was settled in 2 minutes, we were almost an hour late to pick up the car, but picking up the car was no problem, it was very convenient.

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