I called XC and waited for a long time, but no one picked up the phone. The longest time I waited was half an hour, but still no one picked up ?

United States FAQ

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Maybe the number of cancellations is increasing now? I always have to wait about 10 minutes before someone answers the phone, so I can only ask customer service to help remind them. I requested a cancellation on February 2nd, and it seems to have been completed on the 9th.

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