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Is there a master here? I want to ask if it is convenient to return the car at Hertz. How long does it generally take to complete? Thank you ?

Switzerland FAQ

2 Answers

QEEQ User

It's quite convenient. There are not many people. Half an hour is enough.

QEEQ User

People less than 20 minutes

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There's a strange problem. The car I rented from Thrifty was actually provided by Hertz. I picked it up in Nice and returned it at Geneva Airport, but I still don't know where the return point (said to be the French zone of Geneva Airport) is. Has anyone ever returned a Hertz car at Geneva Airport? Could you please point it out? Is there a difference between returning a car in the French zone and the Swiss zone at Geneva Airport? Thank you ? Switzerland Q&A

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I'm staying in Meiguanyi, and I also want to drive directly to the Weigis cable car to go up the mountain. Do you know if it's good to drive? Is it a detour ? Switzerland Q&A

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When picking up the car, be sure to check on the spot whether there are scratches on the car, whether the tools and documents are complete, and whether the lights are OK, etc. If there are defects, be sure to ask the staff to issue a pickup and inspection form and note the details, and keep this form. When returning the car, also be sure to ask the staff to issue a return and inspection form to indicate that the car is in good condition. Keep these two forms well for a long time as evidence to refute deductions. Also be sure to abide by traffic rules, otherwise you will receive traffic deduction information after returning home. Wishing everyone a smooth journey ? Switzerland Q&A

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Can you tell me if there is a parking ticket in Switzerland? How can I know the fine? Will the car rental company directly deduct from the credit card? I didn't pay for the white line parking at the time, and I seemed to have a ticket, but it was blown away by the wind and I didn't know if it was a ticket. I haven't been notified either ? Switzerland Q&A

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Can I ask how long does it take to refund the remaining balance after using my credit card to fill up at a self-service petrol station in Switzerland? I topped up with 40 CHF but was charged 150 CHF. It has been 3 days already ? Switzerland Q&A

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I plan to go to Switzerland with my family of three at the end of the month, rent a car and drive by ourselves. My child is 11 years old. I would like to ask, how can I buy cost-effective tickets for Jungfrau? We plan to stay for two nights at the foot of Jungfrau. Thank you for your answer ? Switzerland Q&A

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I also don't want to drive directly from the airport to Zermatt, but I have no choice. The hotel I have my eye on is only available for booking at this time. I will arrive in Zurich at 6:30 am on July 19th. I originally planned to stay in Gersau on the 19th, and in Zermatt on the 20th and 21st. However, the hotel I like in Zermatt is only available for the 19th and 20th. So, I have no choice but to drive that far on the first day. I think I have enough time, and I can take it slow, stopping to rest and enjoy the scenery along the way. I wonder if there are any suitable places to stop for food and sightseeing along the way. I saw on the map that Fronalstock seems nice, and it's said to have a fjord-like scenery ? Switzerland Q&A

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I reserved a car from Europcar at Zurich Airport, but my plane is not arriving until 00:00. Will the Europcar branch still be open at that time? Normally it will arrive at 00:00, but if there is another flight delay, it is hard to say.. ? Switzerland Q&A

1 Answer car rental agencyzurich airportbookingcar modelairplane

Return and inspection of the car 1. Prepare the checklist provided by the rental company before 2. Rental agreement, insurance documents, deposit receipt 3. Wash the car before returning it, both interior and exterior. Otherwise, you may be fined up to 500 Swiss francs for car washing (e.g. in Switzerland) 4. All photos taken when picking up the car 5. Return the car with a full tank of gas. Otherwise, you may be charged for refueling, which can be expensive 6. Take a photo of the fuel gauge 7. Take photos of any potential scratches to avoid being overcharged 8. When the car is inspected, make sure to check what is written and any associated fees. If there are any objections, resolve them before signing. This can be a stressful time, especially if you are in a rush to catch a flight, and you may overlook certain issues. It can be difficult to resolve them once you have returned home 9. The deposit refund will depend on the rental company checking for any violations, parking tickets, or toll charges. It may take 1-2 months to receive the deposit refund, and there will be no notification. The charges will be automatically deducted Additional information: Some gas stations offer automatic and manual car wash services. Both require self-operation. Automatic car wash: Drive in, the brushes will automatically clean and dry the car. The cost varies from 10-29 Swiss francs, depending on the size of the car. Advantages: Quick, approximately 10-20 minutes. Disadvantages: Expensive, and the car may not be thoroughly cleaned. Vacuuming requires coins, approximately 1 franc for 10 minutes Manual car wash: Advantages: Cheaper, more thorough cleaning, and can help identify any issues. Disadvantages: Tiring, limited time with the car wash hose, need to purchase car wash detergent. Indoor vacuuming requires renting a vacuum for approximately 1 franc for 10 minutes ? Switzerland Q&A

2 Answers pick updepositvehicle inspectionreturn the carcar wash

Friendly reminder to future car renters, be sure to inspect and take multiple photos when picking up the car. When I picked up the car, I found a damage (scratched wheel hub) that was not listed on the rental agreement. I asked them to confirm, and it turned out there were actually more damages, but they didn't care about the smaller ones. However, when I returned the car yesterday, they found another scratched wheel hub on a different tire, but I completely don't remember that tire being scratched. The key is that we took photos of all the other tires when picking up the car, except for that one which we missed... And the lighting was very dim when we picked up the car, so I really don't remember if we looked closely at that one ? Switzerland Q&A

1 Answer pick upreturn the carscratchdamagehub

I just returned from Sweden in August, and I have had many appearances before, including developed countries such as Australia. In theory, there should be no problem at all. I am now worried that the Zhongzhi Visa Center is playing tricks. I was supposed to submit my documents on September 1st. At that time, the staff checked the child's documents first and said there was no ticket pre-order. The child's other documents were all qualified. I actually bought the ticket, but I was confused and didn't print it. I told her I would go to the lobby to print it and come back in ten minutes. She said that even if it was a supplementary document, all three people had to upgrade to VIP, and each person had to pay an additional 250 yuan. I thought it was not worth it and said I would come back another day. So I made another appointment on September 5th. I checked the documents at home many times and thought there should be no problem before I went. As a result, after the staff checked all our documents, they said the photo was not qualified, and the proportion of the face in the photo was too large. I said I took it when I applied for a Swedish visa in July, and most importantly, the staff who checked the documents a few days ago said that everything was fine except for the lack of a ticket pre-order, and they even asked me to paste the child's photo on the application form. Why did they say the photo was not acceptable this time? Isn't this finding fault for no reason? I was particularly angry at the time and argued with them. The staff asked for approval from their superiors, but they said that the result of today's review was final, which was simply unreasonable. Both my partner and I went to take photos again, but the child did not go. In the end, we had to go to the school to pick up the child and take photos, which was simply trying to find ways to charge extra fees, shameless to the extreme. I don't know if they have submitted our documents as required, because based on the situation of submitting documents twice, I think the conduct of the staff of the Zhongzhi Visa Center entrusted by the embassy is really not commendable ? Switzerland Q&A

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